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About the Role

This role provides essential administrative support to the PA team and fee-earning colleagues within a global law firm, focusing on delivering high-quality, accurate work while managing priorities and deadlines.

Responsibilities

• Deliver high quality, accurate work while managing and responding to changing and competing priorities.
• Meet required deadlines and negotiate alternate timeframes when necessary, utilizing in-house services.
• Implement effective telephone call management and communication work practices.
• Print, photocopy, and scan relevant documents, including assisting with Court/Counsel bundles and fee earner working papers.
• File relevant documents in electronic or hard copy files.
• Assist with fee earner expense claims, cheque requisitions, and other banking-related administration.
• Manage own email, including timely response and filing.
• Manage the entry of timesheets for partners promptly with accurate use of phase and task codes.
• Assist with the billing administration process, including pre-bills, editing bills, producing cover letters, and e-billing setup/submission.
• Assist with client/matter changes such as adding/amending client addresses and making changes to agreed rates.
• Support the team with meeting WIP, billing, and debtor's day's targets by generating client matter reports and rectifying errors.
• Assist with the new business intake administration process, including conflict checks, file opening, anti-money laundering forms, and preparing engagement letters.
• Assist with quick turnaround document work that cannot be sent to DP.
• Assist with the organization of event/meeting logistics, including booking conference rooms, arranging refreshments, and making reservations.
• Assist with point-to-point travel bookings, including train, flight, hotel, and taxi bookings.
• Assist with updating client information and relevant databases.
• Prepare files for archiving and manage return/retrieval of files.
• Provide ad hoc support to the group or division, including mail handling, answering telephones, booking couriers, and other general administrative duties.
• Adhere to firm, office, and practice group policies and procedures.
• Maintain inquisitive, collaborative, and vigilant work habits, keeping abreast of changes and developing more efficient work processes.
• Demonstrate enthusiasm and proactivity in the workplace, participating in meetings and firm initiatives.
• Take responsibility for own learning, undertake recommended training, and share information about better ways of working.

Requirements

• 5 GCSE's graded A*-C, including Maths and English.
• School/College leaver.
• Work experience within a law firm or professional services firm is desirable.
• Typing speed minimum of 45 wpm with 98% accuracy.
• Good knowledge of the Microsoft suite (Outlook, Word, Excel and PowerPoint).
• Good written and verbal communication skills.
• A demonstrated ability to build effective and trusting relationships with people internally and external to the firm.
• Good organisational and time management skills with the ability to think ahead.
• Ability to multi-task and prioritise competing demands from multiple stakeholders.
• Ability to respond to changing circumstances and work to meet deadlines.
• Good attention to detail.
• Good proof-reading skills.
• Good problem solving ability.
• Strong teamwork skills.
• Demonstrates proactivity and ability to act on own initiative.
• An innovative mindset, curious about AI and emerging technologies.

Skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Written communication
• Verbal communication
• Relationship building
• Organisation
• Time management
• Multitasking
• Prioritization
• Adaptability
• Attention to detail
• Proof-reading
• Problem solving
• Teamwork
• Proactivity
• Initiative
• Innovation
• AI
• Emerging technologies

Location

• London

Work Type

• Full time
• Fixed Term Contract

Experience Level

• School/College leaver

Education Level

• 5 GCSE's graded A*-C, including Maths and English
• CILEX is desirable but not essential

About the Company

• Herbert Smith Freehills Kramer is a world-leading global law firm.
• We are a fully integrated transatlantic and transpacific firm with an extensive footprint across the world’s largest markets, key financial centres and major growth hubs.
• We excel at tackling complexity and navigating change, working alongside clients on demanding litigation, exacting regulatory work and complex public and private market transactions.
• We are recognised as leading in energy, infrastructure and resources, and focused on areas of growth affecting businesses globally.
• Our ambition is to help clients achieve their goals by supporting the growth of our people.

Equal Opportunity

• We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.
• We see this as essential to our success, including our ability to innovate and achieve sustained high performance.
• This is a key part of our Values—Human, Bold, and Outstanding.