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About the Role

The People & Culture Operations Coordinator optimizes P&C processes and service delivery to enhance the employee experience throughout the employee life cycle. Reporting to the Supervisor-Generalist, this role provides direct support to staff across recruitment, onboarding, benefits administration, training, and legislative compliance.

Responsibilities

• Coordinate staff onboarding and pre-employment background checks
• Support hiring managers with job postings, screening calls, and reference checks
• Liaise with departments regarding onboarding, offboarding, and internal processes
• Facilitate staff adherence to P&C policies and employment legislation
• Provide technical support for the HRIS system (BambooHR)
• Maintain accurate HR documentation, benefits records, and employee files
• Draft P&C communications and employment contracts
• Deliver benefits orientation sessions
• Process benefits enrolments, coverage changes, and terminations
• Coordinate P&C staff events and feedback surveys
• Advance YSM values, diversity, equity, inclusion, and Biblical foundations
• Create and edit confidential P&C materials and conduct research
• Serve as a representative on the Joint Health and Safety Committee
• Support P&C projects and initiatives

Requirements

• College diploma or university degree in HR Management, Business Administration, or Psychology
• 2-3 years of HR experience
• Working knowledge of HR management functions and processes
• Familiarity with Ontario Employment Standards Act, AODA, OHSA, and Ontario Human Rights legislation
• Excellent verbal and written communication skills
• Proactive client service orientation
• Analytical and problem-solving skills
• Ability to handle sensitive issues with confidentiality, tact, and empathy
• Strong project coordination and time management skills
• Keen attention to detail and accuracy
• Ability to learn new skills and adapt to changing environments
• Awareness of equity, inclusion, and diversity issues
• Personal commitment to the mission and values of YSM

Skills

• MS Office
• BambooHR
• HRIS systems
• G-Suite
• Collaboration tools

Location

• Toronto, Ontario

Work Type

• Hybrid

Experience Level

• 2-3 years

Education Level

• College diploma or university degree

Salary/Compensations

• $55,000.00

Benefits

• Group RRSP matching
• Annual leave
• Paid personal days
• Comprehensive health and dental care coverage
• Employee and Family Assistance Program with Christian counselling services

About the Company

• Non-profit Christian organization dedicated to ending chronic poverty in Toronto
• Established in 1896
• Provides holistic programs and services to vulnerable youth, families, and adults

Equal Opportunity

• YSM welcomes and encourages applications from people with disabilities
• Accommodations are available on request for candidates during the selection process