About the Role
We are looking for a Part Time Shift Lead who must be an exceptional leader capable of motivating, inspiring, and developing the store team.
Responsibilities
- Provide and ensure legendary customer experiences consistently
- Establish Customer Satisfaction
- Coach, Develop and maximize the success of all associates
- Sets expectations and ensures accountability
- Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
- Build a team that works well together based on the needs of the store
- Ensure training of the associate team
- Analyze business and create action plans
- Communicate effectively with/to team
- Direct/execute company policies/practices
- Direct merchandise flow
- Ensure visual & merchandising standards and a positive in-store experience
- Manage controllable expenses
- Maintain Mango Procedures
- Loss Prevention and Safety
Requirements
- Minimum of 1 year of fast fashion experience
- Prior sales management experience
- Demonstrated ability to achieve individual selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team-environment
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
- Exceptional interpersonal, communication and customer service skills
- Ability to identify/assess top talent and train/develop/retain great people.
- Proficient in windows-based software such as Excel, Word and Outlook
Skills
- Leadership
- Customer service
- Sales management
- Team development
- Communication
- Interpersonal skills
- Excel
- Word
- Outlook
Location
- Canada
Work Type
- Part Time
Experience Level
- 1 year of fast fashion experience
- Sales management experience
Salary/Compensations
- $18.60 - $20.00
About the Company
- Fox Group (10,000+ employees globally) is a leading, fast-growing retailer and partner of choice operating several well-known retail banners in Israel, Europe, and Canada. We are working towards being the number one leading group in the retail industry in Canada, currently operating Mango, Laline, and Fox Home. Nike is also part of Fox Group Canada, operated by Retailors. Mango, founded in Barcelona, Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s, and kid’s clothing and accessories, with over 2220 stores worldwide.
Equal Opportunity
- Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
