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About the Role

Drive AI and digital transformation adoption and governance across Operations, ensuring alignment with enterprise AI priorities. Lead cross-Operations adoption processes, including AI and digital transformation, change management activities, communication strategies and forums. Partner with site and function SLT members, AI Directors and AI Engineers to intake, scope, and prioritize new use cases. Create adoption frameworks and processes to support use case evaluation, prioritization, delivery readiness, post-delivery sustainability and growth. Ensure advancements within AI and digital maturity, performance measures, and internal AI governance expectations are met.

Responsibilities

Drive AI Adoption and governance across Operations, ensuring alignment to enterprise AI strategy, decision-making forums, and cross-functional priorities.
Develop communication strategies and materials, lead Operations AI benchmarking programs.
Provide clear, concise updates to senior leadership, including the Operations SLT and AI SteerCo, to support transparency, escalation, and decision making.
Serve as a key interface with the business, coordinating inputs, feedback, dependencies, and follow-up actions across Operations driving sustainable adoption of AI and digital transformation investments.
Support the annual PLAN and LRP processes for AI initiatives, partnering with AI Directors and AI Engineers to intake, assess, and prioritize new use cases and investment opportunities.
Create and continuously improve frameworks, governance standards, and internal processes for use case scoping, prioritization, business case development, and delivery readiness.
Support evaluation and selection of external vendors and partners by defining assessment criteria, facilitating cross-functional reviews, and ensuring alignment to business needs, governance requirements, and sustainable adoption strategies.
Partner with AI Directors, AI Engineers, and business stakeholders to define initial value estimates, success metrics, and assumptions for new AI use cases.
Establish and manage routine mechanisms for tracking performance progress, value realization, risks, issues, and decisions, and communicate insights to relevant stakeholders.
Identify process improvement opportunities that strengthen AI adoption, change management, maturity, and scalability across Operations.

Requirements

Bachelor’s degree or equivalent in business, engineering, data science, computer science, life sciences, or a related field; an advanced degree is preferred.
5 Years of Program/Project Management Experience
8+ years’ experience at the intersection of strategy, operations and technology within the pharmaceutical or biotechnology industry.
Experience in pharmaceutical manufacturing and operations.
Working knowledge of AI/ML concepts and ability to apply to varied business settings
Experience driving adoption, change management and influencing organizational culture for technology-enabled and/or business use cases.
Demonstrated ability to assess, scope, and prioritize opportunities, translate business needs into structured initiatives, and support roadmap development.
Experience building business cases, defining value estimates, success metrics, and tracking mechanisms for strategic or technology initiatives.
Strong leadership, stakeholder management, and influencing skills, with the ability to work effectively across business, technical, and operational teams.
Excellent written and verbal communication skills, including experience preparing materials and delivering updates for senior leaders and governance forums.
Proficiency with common business and collaboration tools such as PowerPoint, Excel, Teams, and SharePoint; experience with analytics, visualization, or AI-enabled tools is a plus.

Skills

AI/ML concepts
Program/Project Management
Pharmaceutical manufacturing and operations
Adoption and change management
Business case development
Stakeholder management
Leadership
Influencing skills
Written and verbal communication
PowerPoint
Excel
Teams
SharePoint

Experience Level

Associate Director
5 Years of Program/Project Management Experience
8+ years’ experience at the intersection of strategy, operations and technology

Education Level

Bachelor’s degree or equivalent in business, engineering, data science, computer science, life sciences, or a related field
Advanced degree preferred

Salary/Compensations

USD 141500 - USD 268500 - yearly

Benefits

Comprehensive package of benefits including paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k)
Eligible to participate in our long-term incentive programs

About the Company

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.
We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.
For more information about AbbVie, please visit us at www.abbvie.com.
Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Equal Opportunity

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.
Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html