Room Service Attendant at Marriott | US | Rezi

Room Service Attendant at Marriott

Room Service Attendant

Marriott · US

6 days ago

Room Service Attendant

Marriott · US

7 days ago
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About the Role

This role involves completing closing duties, maintaining work areas, and ensuring a clean and professional environment. It requires adherence to company policies, safety procedures, and providing excellent guest service.

Responsibilities

  • Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist.
  • Set up, stock, and maintain work areas.
  • Inspect the cleanliness and presentation of china, glass, and silver prior to use.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Follow all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No certifications required.

Skills

  • Clean-as-you-go procedures
  • Safety and security policies
  • Guest service
  • Clear and professional communication
  • Appropriate telephone etiquette
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Fine motor skills
  • Hand-eye coordination

Experience Level

  • Entry Level

Education Level

  • High School Diploma or GED

About the Company

  • Marriott International is a dedicated equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated.
  • W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life, opening doors and minds.
  • W Hotels is renowned for reinventing the norms of luxury globally, driven by an original, innovative, and future-focused spirit.
  • Joining W Hotels means joining a portfolio of brands with Marriott International, offering a place to do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Equal Opportunity

  • Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity.
  • We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  • We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.