VIP Service Manager at Nova Founders Capital | Copenhagen, England, DNK | Rezi

VIP Service Manager at Nova Founders Capital

VIP Service Manager

Nova Founders Capital · Copenhagen, England, DNK

1 weeks ago

VIP Service Manager

Nova Founders Capital · Copenhagen, England, DNK

8 days ago
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About the Role

This is a high-trust, practical role supporting an entrepreneur and their family with personal logistics, travel, calendar management, and household coordination. The core mission is to remove friction and administrative burdens, allowing the principal to focus on high-value work and family life.

Responsibilities

  • Manage daily logistics, priorities, and personal operating systems
  • Handle errands, bookings, reservations, purchases, and returns
  • Coordinate appointments, suppliers, deliveries, and services
  • Create systems, checklists, and routines to streamline daily life
  • Conduct daily priority and decision-making check-ins with the principal
  • Manage and protect the principal's calendar and communication channels
  • Filter emails and draft responses to reduce administrative noise
  • Plan and coordinate complex travel itineraries, including flights, hotels, and local logistics
  • Travel alongside or ahead of the principal to ensure seamless arrangements
  • Coordinate with household staff and external service providers
  • Manage household repairs, maintenance, and grocery/meal coordination
  • Handle Portuguese bureaucracy, local administration, and service provider communication
  • Manage health-related appointments and personal preferences

Requirements

  • Fluent in Portuguese and strong English proficiency
  • Based near Lisbon, Cascais, or Oeiras
  • Legally able to work in Portugal
  • Highly organized and detail-oriented
  • Discreet and trustworthy with sensitive information
  • Proactive with strong independent problem-solving skills
  • Flexible with travel and changing schedules
  • Comfortable in both luxury environments and performing everyday errands
  • Valid driving licence preferred

Skills

  • Calendar management
  • Inbox management
  • Travel logistics
  • Household coordination
  • Portuguese administrative navigation
  • Communication filtering
  • Vendor and supplier management
  • Project management

Location

  • Lisbon, Portugal
  • Cascais, Portugal
  • Oeiras, Portugal

Work Type

  • Full-time
  • Highly in-person
  • Flexible

Experience Level

  • Experience as a Private PA, Executive Assistant, Lifestyle Manager, Family Office Assistant, or Luxury Concierge preferred
  • Experience supporting entrepreneurs, founders, or high-net-worth families preferred

Salary/Compensations

  • Competitive and based on experience, capability, and fit