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About the Role

The Retail Sales Associate provides an exceptional in-store shopping experience while assisting with operational tasks such as stocking, cleaning, and merchandising to maintain an inviting store environment.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company safety policies and procedures.
• Assist with product launch changes according to company SOP.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately.
• Resolve customer service issues and escalate to management when necessary.
• Drive credit and loyalty member programs by explaining benefits to customers.

Requirements

• High School diploma or equivalent.
• Minimum of 6 months of relevant job experience.
• Proficiency in using technology such as iPads and registers.
• Availability to work nights, weekends, and non-business hours.
• Ability to meet physical requirements of the role.
• Must be currently authorized to work full-time in the United States.

Skills

• Customer service skills.
• Strong verbal and written communication skills.
• Collaborative teamwork skills.

Location

• Stonestown

Work Type

• Full-time
• Part-time

Experience Level

• 0-2 years of relevant experience

Education Level

• High School or Equivalent

Salary/Compensations

• $19.61 - $25.50 per hour

Benefits

• Medical, pharmacy, dental and vision coverage for full-time associates.
• 401(k) and Roth 401(k) with Company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave.
• Access to individual insurance coverage options for part-time associates.
• Paid sick leave and public health emergency leave for part-time associates.
• Learn & Earn incentive program for part-time associates.
• Voluntary benefits through YouDecide for part-time associates.

About the Company

• PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands.
• Express is a multichannel apparel brand focused on modern, confident, and effortless style.
• Bonobos is a menswear brand known for exceptional fit and an innovative retail model.

Equal Opportunity

• PHOENIX is an equal opportunity employer and does not discriminate on the basis of any federal, state, or locally protected characteristic.
• PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.