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About the Role

We are seeking an exceptional Family Assistant to support a busy entrepreneur and family with personal logistics, travel, calendar, inbox, household coordination, and daily life operations. This is a high-trust, practical, in-person role focused on removing decisions, admin, and friction to allow the principal to focus on business, family, health, and high-value work.

Responsibilities

• Manage daily logistics and priorities
• Remove unnecessary decisions from the principal’s day
• Handle errands, bookings, reservations, purchases, and returns
• Coordinate appointments, suppliers, deliveries, and services
• Ensure practical issues are solved before they become problems
• Create systems, checklists, and routines to streamline life
• Conduct daily check-ins with the principal to review priorities and decisions
• Manage and protect the calendar
• Schedule meetings, calls, and personal appointments
• Filter emails and escalate critical items
• Draft replies and respond on behalf of the principal as trust is established
• Manage selected communication channels
• Reduce communication noise and low-value decisions
• Follow up to ensure tasks are completed
• Book flights, hotels, transport, and restaurants
• Create itineraries and travel plans
• Coordinate luggage, packing lists, and travel preparation
• Travel ahead or alongside the principal to ensure readiness
• Verify hotel arrangements, rooms, transport, food, gym access, and local logistics
• Resolve issues before arrival
• Ensure travel is seamless and low-friction
• Coordinate with household staff and external providers
• Ensure the home is prepared and functioning smoothly
• Manage repairs, suppliers, maintenance, and deliveries
• Coordinate laundry, dry cleaning, car-related tasks, and other practical matters
• Ensure groceries and key household items are stocked
• Coordinate food, meals, restaurant bookings, and delivery
• Assist practically with food preparation when needed
• Support family logistics
• Coordinate groceries and meals
• Understand dietary preferences
• Book restaurants aligned with preferences
• Coordinate with household staff on food preparation
• Manage health-related appointments (doctors, dentists, physio)
• Assist in maintaining routines during travel
• Handle Portuguese bureaucracy and appointments
• Liaise with local suppliers, service providers, and authorities
• Book and manage local services
• Assist with forms, appointments, car-related admin, schools, and other local logistics
• Translate or clarify Portuguese communication

Requirements

• Fluent Portuguese
• Strong English
• Based near Lisbon / Cascais / Oeiras
• Able to work in person
• Able and willing to travel
• Strong organizational skills
• Excellent discretion and confidentiality
• Comfortable with both executive-level tasks and practical lifestyle tasks
• Strong problem-solving ability
• Valid driving licence preferred
• Experience as a private PA, EA, lifestyle manager, family office assistant or luxury concierge preferred
• Experience supporting entrepreneurs, founders, executives or high-net-worth families preferred
• Experience with travel planning and household coordination preferred
• Experience managing inboxes, calendars and suppliers preferred
• Strong local knowledge of Portugal preferred
• Legally able to work in Portugal

Skills

• Calendar management
• Inbox management
• Travel logistics
• Errands
• Restaurant bookings
• Food coordination
• Portuguese administration
• Packing support
• Household coordination
• Liaising with household staff
• Liaising with external providers
• Proactive
• Discreet
• Service-minded
• Highly organised
• Detail-oriented
• Calm under pressure
• Anticipating needs
• Practical
• Not status-sensitive
• Warm
• Professional
• Comfortable around a family environment
• Comfortable with children
• Respectful pushback
• Comfortable with luxury environments
• Comfortable with everyday errands
• Independent problem-solving
• Flexible with travel
• Flexible with changing schedules
• Fluent in Portuguese
• Strong English
• Local knowledge of Portugal
• Confidentiality
• Trustworthiness
• Reliability
• Good judgment

Location

• Lisbon / Cascais / Oeiras area, Portugal

Work Type

• Full-time
• Highly in-person
• Flexible
• Regular travel

Experience Level

• Experience as a private PA
• Executive Assistant
• Lifestyle Manager
• Family office assistant
• Luxury hospitality / concierge
• High-end household manager
• Travel coordinator