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About the Role

As an Underwriting Associate based in Tokyo, you will play a vital role in supporting our underwriting operations across the Property line of business. You'll be the backbone of our underwriting team — ensuring data accuracy, managing documentation, and delivering exceptional service to both internal and external stakeholders. This is a fantastic opportunity to deepen your expertise in commercial insurance operations while working in a truly international and inclusive environment.

Responsibilities

Input and maintain accurate data in underwriting systems and tools, ensuring data integrity at every stage
Manage closings, statements, and contract amendments throughout the full policy lifecycle with precision and care
Support premium handling, including proactive monitoring and timely follow-ups to ensure smooth operations
Prepare and maintain documentation (both electronic and physical) in strict alignment with internal guidelines and compliance standards
Assist with endorsement processing and post-underwriting tasks to support seamless policy management
Prepare policy documentation in both paper and electronic formats, ensuring accuracy and completeness
Ensure adherence to performance standards, metrics, and controls to uphold operational excellence
Identify and resolve data inconsistencies by proactively engaging with relevant stakeholders across the business
Participate in and support ad-hoc operational projects, contributing fresh ideas and a solutions-focused mindset
Generate and maintain regulatory reports (e.g., FSA contract checklist, AML key control monitoring) in line with regulatory requirements
Provide pre-underwriting support for the Property line, including risk review, costing, quote preparation, and endorsement handling
Collaborate with outsourced service providers to ensure data quality and timely issue resolution
Communicate effectively with internal and external customers through various channels
Act as a liaison with onshore/offshore contractors to resolve queries and provide clear guidance
Follow up diligently on outstanding documentation and tasks to keep operations running smoothly
Support internal and external reporting requirements as needed
Assist Underwriters and Line Managers with a range of tasks to support the broader team's success

Requirements

Native-level Japanese proficiency with current residence in Japan — essential for effective communication with local clients and stakeholders
Business-level English proficiency (TOEIC 800+ recommended) with demonstrated experience working in an English-speaking professional environment
2–4 years of experience in insurance operations, preferably within commercial lines, with a solid understanding of operational workflows
Proficiency in Microsoft Office tools including Excel, Word, PowerPoint, SharePoint, and Outlook — used daily to manage data, documentation, and reporting
Strong analytical and problem-solving skills, with the ability to identify data inconsistencies and drive resolution proactively

Skills

Customer service mindset
Excellent communication skills
Ability to manage complex tasks with confidence
Continuous learning
Adaptability to new processes and technologies
Teamwork in diverse teams across different cultures and geographies
Microsoft Office tools including Excel, Word, PowerPoint, SharePoint, and Outlook
Analytical and problem-solving skills
Interpersonal skills

Location

Tokyo

Work Type

Hybrid

Experience Level

2-4 years

Education Level

University degree or equivalent qualification in a relevant field

About the Company

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer.
We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group.
We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide.
We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.
Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Equal Opportunity

Swiss Re is an equal opportunity employer.
It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law.
Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request.
If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.