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About the Role

The Manager, Digital Experience will play a key part in CI's digital transformation, helping to evolve the digital marketing ecosystem and create compelling online experiences. This role focuses on lead generation, user experience, and platform innovation to define how the company connects with customers.

Responsibilities

• Partner with digital agencies to lead the design and development of innovative digital experiences.
• Collaborate cross-functionally with Marketing, Sales, SEO/AEO, Client Services, and Technology teams to streamline processes, uncover opportunities, and scale best practices.
• Plan and coordinate work to ensure projects are delivered on time with internal stakeholders and external partners.
• Act as a liaison between non-technical business owners and technical development teams, translating needs into action.
• Provide oversight and direction across assigned projects with a high degree of ownership and independence.
• Build collaborative relationships across functions to drive alignment and shared outcomes.
• Collaborate with strategy team leads to map out the long-term web and digital platform ecosystem, balancing technology, design, governance, quality assurance, and user needs.

Requirements

• 5+ years of hands-on experience working with a content management system.
• Experience working in an Agile environment with iterative development practices.
• Strong understanding of website best practices, publishing standards, and accessibility requirements, including AODA.
• Experience with Adobe Experience Manager and web standards/technologies such as HTML5, JavaScript, CSS, and video/image formats.
• Experience with analytics tools such as Adobe Analytics and Google Analytics.
• Experience with Adobe Target.
• Experience with Adobe Experience Platform.
• Understanding of SEO/AEO principles and best practices.
• Experience with Salesforce CRM and Marketing Cloud.
• Experience in the financial services industry is considered an asset.
• Ability to quickly absorb both business and technical context in a fast-paced environment.
• A collaborative mindset with the ability to work both independently and as part of a team.
• A willingness to embrace the unknown, demonstrating curiosity, adaptability, and a desire to continuously learn, explore new tools and ideas, and share knowledge.

Skills

• Strong interpersonal skills, including active listening, empathy, and patience.
• Strong verbal and written communication skills.
• Ability to lead and support a team effectively.

Location

• In-office environment

Work Type

• Full-time

Experience Level

• 5+ years of experience

Education Level

• Post-secondary education in Marketing, UI/UX, Technology, or a related field.

Salary/Compensations

• $69,500 to $119,500
• Eligible for participation in a bonus program

Benefits

• Health insurance coverage
• Wellness programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Top–up program
• Paid time off for Volunteering

About the Company

• CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms.
• Since 1965, CI has consistently anticipated and responded to the changing needs of investors.
• CI is driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.
• CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential.
• Employees with ambition, a desire for continuous learning, and a willingness to go the extra mile thrive at CI.

Equal Opportunity

• We are focused on building a diverse and inclusive workforce.
• CI Financial Corp. and all of its affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities.
• If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at accessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.