About the Role
Lead the success of your district by overseeing service delivery across apartment communities, developing a strong team of Service Valets, and building trusted relationships with property managers. This is a hands-on leadership role combining field operations, team management, and client partnership, with meaningful time spent on-site supporting both your team and customers. Success in this role comes from consistent execution, strong relationships, and a willingness to step in wherever needed.
Responsibilities
- Recruit, hire, train, and support a team of Service Valets.
- Coach employees through performance feedback, accountability, and development.
- Provide on-call support to valets and communities as needed.
- Promote and enforce company safety policies and procedures.
- Oversee nightly valet trash and recycling services across your district.
- Visit properties regularly to inspect service quality, safety, and compliance.
- Support new community launches, including staff onboarding and container distribution.
- Maintain inventory and coordinate supplies such as PPE and containers.
- Build strong relationships with property managers through regular communication and site visits.
- Resolve operational issues quickly while balancing client and team needs.
- Help ensure consistent, high-quality service that drives client satisfaction and retention.
- Ensure valet reports and operational records are completed accurately and on time.
- Document activity within company systems and mobile apps.
Requirements
- 2–3 years of experience in field operations, logistics, property management, or a related industry.
- Previous supervisory or team leadership experience.
- Strong communication, organization, and problem-solving skills.
- Valid driver's license with an acceptable driving record.
- Comfortable using email, mobile apps, and operational software.
- Experience in waste management, facilities services, or route-based operations.
- Familiarity with CRM or operations management tools.
- Associate's degree or higher in a related field.
Skills
- Communication
- Organization
- Problem-solving
- Using email
- Using mobile apps
- Using operational software
Work Type
- Full Time
Experience Level
- 2-3 years
- Supervisory
- Team leadership
Education Level
- Associate's degree or higher
Salary/Compensations
- $50,000 - $52,000 annually
Benefits
- Competitive salary
- Medical, dental, vision, and life insurance
- 401(k)
- Paid time off
- Room to grow quickly in a rapidly expanding company
About the Company
- Ally Waste is a nationally recognized valet trash and recycling provider serving apartment communities, student housing, and senior living facilities across the country.
- Our mission is simple: keep communities cleaner, residents happier, and properties running smoothly.
- We're a company built on the belief that the people doing the work are the ones who make the difference.
- We invest in our team, hold ourselves to high standards, and treat everyone - colleagues, clients, and residents - with respect.
- We are a growing company that values its people.
