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About the Role

GreenSpark Solar is seeking an experienced Operations & Maintenance (O&M) Technician to join their team. This advanced field-based role involves monitoring, troubleshooting, maintaining, and repairing renewable energy systems to ensure safe and efficient operation. It is a hands-on position requiring work in various environmental conditions, involving independent and collaborative problem-solving, and delivering exceptional customer service.

Responsibilities

Prepare for upcoming visits by researching case notes, adding data from customer build files, and obtaining necessary parts and supplies.
Perform maintenance, service, troubleshooting, and repair of solar photovoltaic systems and ancillary equipment.
Update internal service records, time logs, and gather information for warranty claims.
Keep accurate and detailed records of site visits.
Communicate issues and resolutions clearly to customers, office staff, and the operations team.
Adhere to safety policies and maintain tools, meters, truck stock, and spare parts inventory.
Attend training sessions and create reports on system operability and major issues.
Install photovoltaic (PV) systems, including ballasted systems on flat roofs, pitched roofs, and ground-mounted systems, during periods with no maintenance work.
Ensure personal, crew, and job site safety in accordance with Company and OSHA standards.
Perform general construction tasks and operate hand and power tools, with occasional heavy machinery use.
Lift, carry, push, and pull 50+ pounds on a regular basis.
Install systems to specifications, meeting high-quality standards and applicable codes.
Support tool management and proper maintenance of personal and company tools and install vehicles.
Practice company core values in all daily activities.
Follow daily instructions from Crew Lead and Project Managers.

Requirements

Two (2) or more years of experience in photovoltaic (PV) maintenance, including PV DC systems, AC medium-voltage systems, and network communications.
Experience with SCADA, DAS, UPS systems, and electrical testing equipment such as thermal imaging cameras, IV curve tracers, and megohm (megger) testers.
Working knowledge of the National Electrical Code (NEC), industry design and construction practices.
Ability to read and interpret electrical drawings, diagrams, and schematics.
Proficiency with Microsoft Office and Google Workspace.
Valid driver's license required.
Strong troubleshooting, problem-solving, communication, and customer service skills.
Ability to work independently and collaboratively.
Ability to stand, walk, bend, kneel, climb ladders, and work at heights for extended periods.
Ability to lift, carry, push, and pull 50+ pounds on a regular basis.
Ability to travel to project sites, including overnight travel as needed.
Roofing, electrical, and/or solar experience preferred.

Skills

Troubleshooting
Problem-solving
Communication
Customer service
SCADA
DAS
UPS systems
Electrical testing equipment
Thermal imaging cameras
IV curve tracers
Megohm (megger) testers
Microsoft Office
Google Workspace
National Electrical Code (NEC)
Reading electrical drawings, diagrams, and schematics

Location

Greater Rochester Community

Work Type

Field-based
Full-time

Experience Level

Experienced

Education Level

High school diploma, GED, technical/trade school training, or equivalent combination of education and experience preferred.
OSHA 10-Hour Construction and NFPA 70E certifications are preferred but may be obtained after hire.

Salary/Compensations

$18.00–$40.00 per hour, depending on experience.
Opportunities to earn prevailing wage compensation may be available.
Quarterly bonus potential based on company performance.

Benefits

401(k) Plan with profit-sharing
Comprehensive medical, dental, and vision coverage with company contributions
Up to three (3) weeks (120 hours) of paid time off (PTO) annually, with additional PTO based on years of service
Paid sick leave
Eight (8) paid company-wide closure days each year
Paid parental bonding leave
Necessary tools, gear, and personal protective equipment (PPE) provided
Access to Employee Assistance Program (EAP)
Opportunities for training and development programs
Annual company retreat
Pet-Friendly Workplace

About the Company

GreenSpark Solar creates fiercely local, cost-effective, clean energy options in the Greater Rochester Community.
As a B Corporation, success is tied to honoring the triple bottom line: commitments to people, planet, and profits.
Core Values: Believe in People, Keep it Real, Find Joy, Be a Leader, Work Together.

Equal Opportunity

GreenSpark Solar is an equal opportunity employer committed to diversity in the workplace.
We do not tolerate harassment or discrimination of any kind and seek to remove barriers and increase opportunities, access, and advancement for all people.