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About the Role

Delta Sonic offers a variety of career paths with flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

Responsibilities

• Uphold customer satisfaction by ensuring Delta Sonic's standards for quality
• Master team member responsibilities within your assigned department
• Work hands-on alongside the team members
• Train, coach, and evaluate team members' performance
• Ensure that team members adhere to all safety regulations
• Address all customers in a positive, enthusiastic, and professional manner
• Maintain cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping

Requirements

• Must be 18 years of age or older
• Minimum of three years of leadership or management experience
• Must be able to demonstrate consistent work experience
• Must have active listening, problem solving, empathy, teamwork, conflict resolution, and strong professional verbal/written communication skills
• A passion for providing great customer service
• A courteous and professional demeanor
• Patience, motivation, and initiative to lead others
• Ability to stand, walk, and bend for long periods of time, with or without accommodation
• Ability to lift moderate amounts of weight, with or without accommodation
• Schedule flexibility to include mornings, afternoons, evenings, and weekends
• Flexibility to be able to transfer to any Rochester location due to the needs of Delta Sonic
• Year-round schedule availability is required

Skills

• Communication
• Hospitality
• Customer care
• Active listening
• Problem solving
• Empathy
• Teamwork
• Conflict resolution
• Verbal communication
• Written communication

Location

• Rochester, NY

Work Type

• Full-time

Experience Level

• 3+ years of leadership or management experience

Salary/Compensations

• $55K - $75K base pay
• $5K - $10K in potential bonuses

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401k
• HSA
• FSA
• Scholarship opportunities
• Team member recognition programs
• Team member discounts

About the Company

• Delta Sonic has been awarded as a Top Place to Work!
• Participates in the E-Verify Program.

Equal Opportunity

• Equal opportunity employer