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About the Role

The Diplomat/Care Monitor provides support and monitors the site to ensure a safe environment for staff and residents, reporting to the Site Manager. The role involves assisting with client needs, room preparation, meal delivery, and rule enforcement.

Responsibilities

• Refer operational, security, or client issues, including de-escalation needs, to the Site Manager.
• Assist Site Managers with client needs, such as delivering toiletries, towels, linens, and escorting clients to rooms.
• Engage participants to help orient them to the hotel site.
• Deliver meals to participants' room doors.
• Support monitoring the site and reporting violations of hotel/motel rules and regulations.
• Prepare participant rooms for occupancy, including applying mattress covers, pillow covers, and stocking supplies.
• Assist with setting up participant intake tables.
• Perform light-duty cleaning and sanitation duties in common areas utilized by staff.
• Perform other tasks as assigned to support site management.
• Be flexible and willing to perform other tasks as assigned.

Requirements

• Ability to work well with diverse staff and clientele, considering cultural, language, sexual identity, gender, and other diversity factors.
• Ability to work successfully both independently and cooperatively.
• Ability to speak, read, and write clearly in English.
• Ability to complete tasks efficiently in an environment with background noise and interruptions.
• Maintain confidentiality of all information seen/heard at the emergency housing site.
• Sign in and out daily.
• Complete the Activity Log form for every shift.
• Demonstrates a strong understanding of the city and state political and community service environment.
• Previous government relations, non-profit, and grassroots organizing experience is strongly preferred.
• Non-profit experience working in local or state government is preferred.

Skills

• Understanding of substance use and harm reduction strategies, preferred

Location

• Onsite

Work Type

• Full-time

Experience Level

• Shift-based schedule (Day Shift 7am-3pm, Swing Shift 3pm-11pm, Graveyard shift 11pm-7am)
• Must be available weekends and Holidays

Salary/Compensations

• $25.00 per hour

Benefits

• Full medical
• Vacation/sick leave
• 403(b)