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About the Role

As Tools & Process Manager, you will shape the systems, processes and standards that enable consistent, efficient project delivery across STACK Infrastructure's growing portfolio. Working with Delivery, PMO, Digital and corporate teams, you will drive process improvement, document management, governance and digital tools that simplify the way projects are delivered while supporting quality, compliance and continuous improvement.

Responsibilities

Lead the development and continuous improvement of delivery processes, standard operating procedures and governance standards.
Own the Delivery Management System, ensuring processes remain effective, practical and aligned with business objectives.
Develop and maintain document management standards, including document control, naming conventions, version control and approval workflows.
Manage delivery templates, registers and standard documentation, ensuring consistency across all projects.
Support the implementation, administration and enhancement of delivery systems, digital tools and reporting platforms.
Partner with Digital, IT, PMO and project teams to improve system functionality, user experience and process adoption.
Monitor compliance with delivery processes and governance standards, supporting quality assurance activities and audits.
Identify opportunities to streamline ways of working through automation, standardisation and digital innovation.
Provide guidance, training and support to project teams, encouraging consistent adoption of tools, templates and best practice.
Champion a culture of continuous improvement, collaboration and operational excellence across the delivery organisation.

Requirements

Experience in PMO, project controls, business process management or project governance within major capital projects.
Background in data centres, construction, engineering, infrastructure or similarly complex project environments.
Experience managing document control systems, project information or business management systems.
Knowledge of platforms such as Procore, Aconex, Asite, Autodesk Construction Cloud or similar solutions.
Experience implementing digital tools, process improvements or automation initiatives.
Strong stakeholder management, communication and organisational skills with a passion for improving how projects are delivered.

Skills

Power BI
Microsoft Power Platform

Location

London, United Kingdom

Work Type

Full-time

Experience Level

Professional

Benefits

Competitive compensation and benefits designed to support you both professionally and personally.

About the Company

STACK is a proven, trusted partner for the world's most innovative companies, designing, developing and operating sustainable global digital infrastructure.
Backed by an unmatched record of reliable delivery and development expertise, STACK brings speed, scale, certainty and responsibility to the demands of a rapidly evolving digital infrastructure landscape.