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About the Role

Individuals in this role provide extraordinary shopping experiences to guests and exceptional service at the time of checkout. As a Front-End Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will play a key role in assisting customers with their purchases, handling cash transactions, and maintaining the appearance of the store.

Responsibilities

Greet guests with a smiling face and helpful demeanor, using the Guest Services script.
Operate cash register or electronic scanner and look up products as needed.
Ensure proper pricing by scanning the correct barcode.
Properly use and maintain computers, registers, and scanner equipment.
Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.
Monitor merchandise brought to the register by stockers.
Redeem coupons and weigh produce items when required.
Kindly ask the guest to read and answer the pin pad question before starting the transaction.
Check acceptable identification to ensure legal sales.
Receive cash, checks, debit cards, credit cards, or gift cards.
Issue receipts and any change due.
Accurately count change back to the guest.
Bag or box merchandise, using business-minded practices for bag usage.
Assist with carry-outs when needed and feasible.
Compute and record totals of all transactions on daily record sheet.
Call the code for a cash drop as soon as the limit has been reached.
Keep work area clean and neat.
Count down drawer at end of shift and prepare final drop.
Answer questions and provide information to guests.
Resolve guest complaints with courtesy and respect.
Avoid conversations with coworkers when guests are present.
Avoid use of personal cell phone while on the sales floor.
Stock shelves and check price tags as needed.
Monitor checkout station, ensuring all needed tools are in stock.
Prepare assigned areas for inventory and assist in the inventory process.
Carry out directives of management efficiently.
Fulfill responsibilities with care and attention to detail.
Practice teamwork and cooperation with others.
Manage stress in a fast-paced environment.
Work in accordance with all safety regulations.
Perform other projects and tasks assigned by management.
Maintain a valid TABC Beverage Sellers Permit and in some cases, a valid Food Handlers Permit.

Requirements

Must be over the age of 21.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.
Must maintain a valid TABC Beverage Sellers Permit and in some cases, a valid Food Handlers Permit.
Must be able to lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools.
Must be able to push and/or pull 50-100 pounds or more occasionally.
Physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.

Skills

Cashiering experience preferred
Reading, comprehension, and writing simple instructions or memos
Communication with and understanding of coworkers and guests
Bilingual skills are a plus
Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals
Ability to calculate discounts and percentages
Responsibility
Reliability
Commitment to providing extraordinary service
Patience
Friendliness
Outgoing personality
Self-starter
Strong work ethic
Time management skills
Ability to prioritize tasks
Cash handling procedures
Basic math for cash transactions
Strong communication skills, including phone etiquette

Location

064 Austin South Park Meadows - Austin, TX 78748

Work Type

Part Time
Full-time is typically 35 hours per week
Part-time is up to 25 hours per week

Experience Level

Previous experience in retail or customer service preferred
Experience is the best education

Education Level

High school diploma or a general education degree (GED) preferred

About the Company

Spec's Family Partners