Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a hands-on, strategic Senior Product Manager - Ops Automation & Enablement (OAE) to build the intelligence and systems behind world-class banking operations. This role involves leading the strategy, design, delivery, and adoption of Agentic AI, hyperautomation, process mining, and internal tooling to reshape how complex, control-intensive Banking Operations are executed. You will collaborate cross-functionally to ensure aggressive scaling without proportional headcount growth, while maintaining strict regulatory and quality standards.

Responsibilities

Architect AI Workflows: Design, deploy, and govern E2E, multi-step Agentic AI solutions and automations.
Act as the primary AI Champion for Banking Operations, translating complex ML/AI concepts into practical systems.
Develop frameworks to embed new AI capabilities into daily operations and team decision-making.
Lead structured process capture, process mining, and workflow mapping.
Evaluate opportunities to redesign end-to-end workflows.
Optimize Salesforce and integrate AI agents with central architecture and AWS infrastructure.
Define and track metrics for initiatives to ensure business value and ROI.
Work with Banking Ops leads, Data Science, AI Enablement, and Engineering to translate operational pain points into product specifications.
Collaborate with Data Protection, Legal, and Compliance teams to build compliant workflows.
Own product readiness for launches, ensuring changes do not disrupt downstream processes or customer outcomes.

Requirements

5+ years in Product Management, Process Engineering, or Operational Transformation.
Demonstrated experience taking ML, RPA, or Agentic AI products from 0 to 1 or significantly scaling them with measurable operational savings.
Comfortable working with APIs, prompt engineering, agentic frameworks, and orchestration tools.
Proven expertise in workflow mapping, failure demand analysis, and structured waste-reduction methodologies.
Background in banking or fintech, navigating compliance, legal, and risk sign-offs in a control-heavy environment.
Proficient in using data to model impact before building and measure results after.
Exceptional communication skills with a track record of presenting complex trade-offs to senior leadership and influencing cross-functional teams.

Skills

Agentic AI
Hyperautomation
Process Mining
Internal Tooling
ML/AI Concepts
Workflow Mapping
Salesforce
AWS Infrastructure
Power BI
SQL
Prompt Engineering
Agentic Frameworks
Orchestration Tools
Lean
Six Sigma

Location

Berlin
Vienna
Barcelona

Work Type

Hybrid
Remote

Experience Level

Senior

Benefits

Competitive personal development budget
Work from home budget
Discounts to fitness & wellness memberships
Language apps
Public transportation
Premium subscription on personal N26 bank account
Subscriptions for friends and family members
Additional day of annual leave for each year of service
High degree of autonomy
Access to cutting edge technologies
Relocation package with visa support

About the Company

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings.
Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Equal Opportunity

At N26, we believe our strength lies in the people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.
We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!
Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion