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About the Role

As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

Responsibilities

• Assist the management team with day-to-day store operations.
• Create a welcoming, fun, and inclusive environment to shop and work in.
• Engage with customers by greeting them with a smile and welcoming them to the store.
• Prioritize tasks and delegate responsibilities to the team to ensure smooth store operations.
• Educate customers on how the store works and encourage them to sell their clothes.
• Act with integrity in all words and actions.
• Be compassionate and connect with all customers.
• Show up to work on time and ready to go.
• Support the team and customers as needed by being flexible with changing needs.
• Run breaks and manage lines efficiently.
• Embody an entrepreneurial spirit.
• Learn buying, merchandising, and inventory practices.
• Gain and maintain the trust of customers.

Requirements

• Prior supervisory experience in retail (6 months+).
• Have a good eye for fashion and current trends.
• Must be able to work a minimum of 16 hours per week.
• Must be authorized to work in the United States.

Skills

• Fashion-focused
• Adaptable
• People-first
• Trainer

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level
• Supervisor

Salary/Compensations

• $21.18-$23.50 PER HOUR

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Sick paid time off
• Medical insurance
• Time and a half on select holidays
• Flexible scheduling
• Roth 401(k)
• Traditional 401(k)
• Earned Wage Access
• Commuter Benefits

About the Company

• One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.
• Crossroads has expanded over time to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston.
• In recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.
• Crossroads has been featured in Harper's Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the ‘resale revolution.’
• If you like sustainability, fashion, and working in a fun, positive environment, you’ll enjoy a career with us!