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About the Role

The Scaled Account Management team focuses on driving measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and strong cross-functional partnership.

Responsibilities

• Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals.
• Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption across your portfolio.
• Use data and quantitative analysis to prioritize accounts and identify the highest-impact expansion opportunities.
• Generate leads through targeted outreach, research, and campaign execution; manage high-velocity deal cycles from qualification to close.
• Build strong relationships with customer stakeholders to understand business priorities, surface pain points, and tailor Bridge solutions.
• Lead commercial negotiations and renewals to expand and retain customer revenue.
• Identify churn signals in your book and implement strategies to prevent revenue losses.
• Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience.
• Translate customer feedback into actionable product and process improvements to better serve scaled customer segments.

Requirements

• 5–8 years of full sales cycle or account management experience focused on existing business accounts; experience managing a large book of accounts or high-velocity portfolio strongly preferred.
• Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes.
• Comfortable understanding technical product requirements and articulating solutions across multiple technology products.
• Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
• Excellent operational acumen and proven ability to manage time and prioritize across a high-volume territory.
• Highly motivated, persistent, and effective in ambiguous, fast-paced environments.
• Superior written and verbal communication skills.
• Willingness and ability to work in-office in New York or San Francisco at least three days per week.

Skills

• CRM tools
• Excel
• Basic SQL
• Data tools and analysis

Location

• New York
• San Francisco

Work Type

• In-office (at least three days per week)

Experience Level

• 5-8 years

About the Company

• Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
• Join a team that values clear thinking, quantitative rigor, and customer obsession. At Bridge you’ll own meaningful customer outcomes, operate with autonomy, and have the opportunity to shape how we scale revenue across high-potential accounts.