About the Role
Responsible for supervising the daily activities of the back-of-house operations and employees in accordance with department policies and procedures. Interacts with fellow employees and supervisors in a polite and courteous manner to ensure gracious hospitality.
Responsibilities
- Maintain professional appearance standards.
- Ensure guest needs are accommodated.
- Ensure the general cleanliness of the back-of-house and the entire venue.
- Participate in interviewing, hiring, and training new applicants.
- Participate in employee development of all subordinates.
- Responsible for the scheduling of the assigned department.
- Ensure safety, quality, and recipe accuracy.
- Manage the execution of regular service, catering, take-out, delivery, and all in-venue/off-premise events.
- Ensure Department of Health and company sanitation standards.
- Ensure the venue is compliant with all federal, state, and local laws and regulations, and company policies.
- Coach and develop back-of-house employees by setting clear guidelines and expectations.
- Responsible for all mechanical systems being in good working order and compliant with all federal, state, and local ordinances.
- Ensure all employees are compliant with all back-of-house standards and procedures.
- Responsible for checking cover counts, BEOs, and/or Fire Sheets.
- Ensure the preparation and delivery of menu-focus items to daily pre-service meetings.
- Proficient with all operational systems, including payroll, inventory, and purchasing.
- Possess in-depth knowledge of all recipes and food menus.
- Maintain station-recipe-books.
- Organize, develop, and produce new recipes for potential new menu items and specials.
- Ensure the completion of all opening and closing procedures as prescribed by company.
- Ensure expediting standards.
- Communicate clearly and concisely with all employees during service.
- Possess practical knowledge of the job duties of all supervised employees.
- Oversee the replacement or repair of all breakage and damage of equipment or furniture.
- Attend, lead, and participate in any training sessions, departmental meetings, or daily pre-shift meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portray a positive and professional attitude.
- Demonstrate knowledge of the venue, Company, its partners, and supporting hotel environments.
- Work as part of a team and provide help and support to all fellow team members.
Requirements
- Minimum 2-3 years previous Culinary supervisory/management experience within a high-volume kitchen setting is essential.
- Must be able to stand, lift, and bend for extended periods of time.
- Must be able to bend and lift up to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.
Skills
- Strong menu planning skills.
- Ability to coach.
- Ability to build a team.
- Problem-solving skills.
- Leadership skills.
- Organizational skills.
- Self-motivation.
- Proactive.
- Strong attention to detail.
- Proficient with computers (Microsoft Products).
- Proficient with POS systems.
- Proficient with technology.
Experience Level
- 2-3 years
Education Level
- Company in-venue Sous Chef Training
- Food Handling Certificate
- Two-year associate degree (60 credit hours) in Culinary Arts or equivalent work experience preferred
