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About the Role
The Sales Support Coordinator will support the sales team and build strong customer relationships to help meet and exceed sales goals. This role requires a proactive individual who thrives in an energetic environment and is dedicated to delivering exceptional service.
Responsibilities
- Learn and demonstrate a clear understanding of company sales processes
- Prepare and write sales orders for new and established accounts
- Enter complete and accurate information into custom software
- Lead customers through quotation or order entry processes
- Respond to internal and external inquiries in a timely manner
- Solicit quotes for custom products
- Secure color and stock samples for potential projects
- Follow up on CAD and print samples as needed
- Follow up with sales team and clients
- Organize and combine price grids for incoming projects
- Create pricing comps to present various options
- Utilize price grids to ensure accurate quoting
- Communicate information across departments efficiently
- Conduct vendor research
- Provide training to colleagues and coverage during vacations
- Perform additional duties as assigned
Requirements
- Strong time management and organizational skills
- Ability to multi-task
- Excellent written, verbal, and interpersonal communication skills
- Ability to navigate complex situations with a positive attitude
- Ability to maintain accurate and detailed records
- Ability to effectively lead and motivate others
- Critical listening skills for capturing sales orders
Skills
- Sales support
- Order entry
- Customer relationship management
- Spreadsheet management
- Pricing analysis
- Vendor research
- Communication
- Time management
- Multi-tasking
Location
- New York City, NY
Work Type
- On-site
Salary/Compensations
- $45,000 - $65,000
About the Company
- Founded in 1994, A to Z Media is a family-owned company specializing in manufacturing services for Vinyl, CD, DVD, promotional products, and apparel.
- Provides bespoke manufacturing solutions including special printing, packaging, production, and logistical support.
- Serves a diverse clientele ranging from indie labels and branding agencies to distributors and Fortune 500 companies.