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About the Role

Wells Fargo is seeking a Senior Special Needs Trust Officer (Senior Fiduciary Specialist) in Wells Fargo Trust as part of Wealth and Investment Management. This role administers Special Needs Trusts for beneficiaries with varying degrees of disability and/or incapacity, ensuring compliance with trust provisions, bank policies, and legal requirements. You will work with families, attorneys, caseworkers, and other professionals to determine beneficiary needs, manage distributions, and prevent disqualification from government benefit programs.

Responsibilities

Administer Special Needs Trusts for beneficiaries with varying degrees of disability and/or incapacity.
Work with trust partners, attorneys, caseworkers, and other professionals to ensure compliance with trust provisions, bank policies, and legal requirements.
Determine beneficiary needs and appropriate distributions from trusts in collaboration with families and field trust officers.
Administer trusts to prevent disqualification from SSI/Medicaid and other means-tested government benefit programs.
Develop and offer solutions to problems facing disabled individuals and their families by working with attorneys, tax professionals, social workers, case managers, and health care professionals.
Identify and resolve risk issues on Special Needs Trust accounts.
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
Interact with internal and external customers.
Exercise independent judgment while developing knowledge of function, policies, procedures, and compliance requirements.
Engage clients, advisors, and internal partners to deliver a high-touch client experience within a strong risk management framework.
Independently resolve moderately complex issues leveraging knowledge of internal policies and procedures.
Identify and recommend opportunities for process improvement and control development.
Serve as a subject-matter expert on fiduciary administration for moderately complex accounts.
Provide guidance on interpreting governing instruments, applying fiduciary principles, and ensuring compliance with prudent investing standards.
Serve as a peer mentor to actively train and mentor lower-level staff.
Participate in marketing and development initiatives.

Requirements

4+ years of Fiduciary Products experience, or equivalent demonstrated through work experience, training, military experience and education.

Skills

Experience administering Special Needs Trusts
Knowledge of Medicaid/Medicare and Social Security benefit programs
Experience interacting or communicating with trust beneficiaries, and/or with families of disabled individuals
Knowledge and understanding of estate, trust, or fiduciary administration
Ability to read and interpret legal documents
Ability to review trust agreement documents and ensure bank compliance
High level of organizational skills, including time and priority management
Ability to work effectively within a team and build strong working relationships across business channels and at all levels of management.
Solutions-oriented
Able to operate within a fast-paced environment.
Strong conflict resolution skills.
Strong leadership, communication and presentation skills.
Intermediate Microsoft Office skills

Location

Hybrid

Work Type

Hybrid

Experience Level

Senior

Education Level

J.D. and/or CTFA, Bachelor preferred

About the Company

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Banking, Lending, & Trust (BL&T) unlocks access to Wells Fargo Bank products and services to high-net-worth and ultra-high-net-worth individuals and families based on needs related to banking, custom lending, and trust services. These bank specialists leverage resources, valuable research, relationships, custom solutions, and highly tuned strategies to address clients' unique needs and aspirations.
BL&T further provides guidance on a variety of banking and fiduciary topics including investment management, general trust administration, specialty trusts, custody, tax, specialty assets, regulatory, privacy, ecommerce, deposit relationship and strategy, and business strategies. The section also provides support to the WIM Diverse Segments group, including WIM referral activity.
Trust Services Trust advisors discuss the needs of HNW and UHNW clients and provide personalized advice and wealth and asset management services, including: Personal trust services, Estate services, Philanthropic services, Closely held asset management, Real estate and loan asset management, Oil, gas and mineral management, Legacy trust services, Special needs trust services, Managed Individual Retirement Accounts (IRA).

Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.