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About the Role

The Design Consultant is responsible for setting appointments and meeting with customers to determine design needs in the selection of tile, wood, stone, and installation products.

Responsibilities

• Sets appointments and meets with customers to determine design needs and formulate a design plan.
• Sells tile, wood, and stone products to complete the design plan.
• Meets and exceeds established goals.
• Understands, utilizes, and manages design applications such as SketchUp, Online Design Appointment Scheduler, MyOrder, and Salesforce (CRM).
• Maintains customer contact and understands relationship selling from initial engagement to post-purchase follow-up.
• Acts and works in a manner consistent with company's core values.
• Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM.
• Performs other duties as assigned.

Requirements

• One (1) year of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Prior retail sales experience preferred.
• Knowledge of hard surface flooring is a plus.
• Excellent customer service skills.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task.
• Ability to identify and resolve problems in a timely manner.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including Microsoft Office suite.
• Willing to work retail hours to include weekends, and some holidays.
• Ability to exert 30 – 60 pounds of force occasionally, and/or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
• Ability to use hands and fingers to handle or feel.
• Ability to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Skills

• Interior design
• Retail sales
• Hard surface flooring knowledge
• Customer service
• Basic mathematical skills
• Self-motivation
• Multi-tasking
• Problem-solving
• Verbal communication
• Written communication
• Interpersonal skills
• Basic computer knowledge
• Microsoft Office suite
• SketchUp
• Online Design Appointment Scheduler
• MyOrder
• Salesforce (CRM)
• Relationship selling

Work Type

• Full-Time
• Part-Time

Experience Level

• One (1) year of interior design experience

Benefits

• Bonus opportunities
• Career advancement opportunities
• 401k with company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

About the Company

• Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
• This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
• This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Equal Opportunity

• Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
• This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
• This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.