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About the Role

The Senior IT Project Manager oversees complex AI system projects, coordinating across various teams to ensure structured execution and delivery of evolving AI work. This role involves managing project teams, resources, and schedules, as well as stakeholder partnerships and risk mitigation. For programs, the role oversees interdependencies and integration to deliver long-term business value.

Responsibilities

• Oversees AI system projects and/or programs of a complex nature.
• Assembles and leads the project team.
• Identifies appropriate resources needed.
• Develops schedules to ensure completion of AI delivery projects.
• Manages stakeholder partnerships.
• Mitigates risks.
• Coordinates the activities of the team.
• Oversees the interdependencies and integration of interrelated AI projects when managing programs.
• Sets strategies and leads program execution to deliver longer-term business value.
• Applies working knowledge of AI/ML delivery concepts, SDLC, and ITIL frameworks.
• Partners effectively with product management and engineering stakeholders.
• Translates technical direction into structured delivery plans.
• Begins to influence the department's strategy.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components.
• Exercises considerable latitude in determining objectives and approaches to assignments.

Requirements

• Bachelor's degree in Business, Information Technology, or a related field
• 5 or more years of technical project management experience
• 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions
• Working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Experience delivering AI or GenAI projects
• Translate between data science, engineering, product, and business partners
• Six Sigma and/or Project Management Institute (PMI) certification
• Master's Degree in Business Administration
• Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
• Familiarity with responsible AI and model risk concepts
• Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
• Experience in the health solutions industry

Skills

• AI/ML delivery concepts
• Model lifecycle
• MLOps fundamentals
• GenAI/agentic workflows
• Responsible AI practices
• Software Development Life Cycle (SDLC)
• Information Technology Infrastructure Library (ITIL)
• AI tools
• Generative AI assistants
• Workflow automation
• Model risk concepts
• Modern data platforms
• Databricks
• Snowflake
• Cloud-native data stacks

Location

• Louisville, KY
• Tampa, FL
• Fort Lauderdale, FL
• Dallas/Frisco, TX
• Boston, MA
• New York City, NY
• Washington, D.C
• Atlanta, GA
• Nashville, TN
• Chicago, IL
• Charlotte, NC

Work Type

• Hybrid
• 40 hours per week

Experience Level

• Senior
• 5 or more years of technical project management experience
• 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions

Education Level

• Bachelor's degree in Business, Information Technology, or a related field
• Master's Degree in Business Administration

Salary/Compensations

• $104,000 - $143,000 per year

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off
• Paid time off
• Company holidays
• Personal holidays
• Paid parental leave
• Paid caregiver leave
• Short-term disability
• Long-term disability
• Life insurance

About the Company

• Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company.
• Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.
• These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
• Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity

• It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
• It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.
• This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.