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About the Role

As the Assistant Facilities Manager for our prestigious Omnicom account, you will play a critical role in driving operational excellence and service delivery at a dynamic corporate site. You'll serve as a key operational leader responsible for the end-to-end delivery of integrated facilities management services, ensuring business continuity, financial performance, and exceptional client experiences. Working alongside senior leadership, you'll help build and develop high-performing FM teams while maintaining trusted relationships with client stakeholders at all levels. This role offers the opportunity to make a meaningful impact on how buildings operate, how teams collaborate, and how we deliver value to one of the world's leading media and communications holding companies.

Responsibilities

Execute comprehensive work order management using advanced CAFM systems, ensuring completion rates consistently meet or exceed SLA parameters while maintaining detailed performance metrics.
Provide expert customer service to C-suite executives and senior stakeholders, acting as a trusted point of contact for facilities-related needs and maintaining JLL's reputation for excellence.
Support emergency response coordination and business continuity planning, ensuring rapid mobilization protocols are in place and tested regularly.
Maintain detailed compliance documentation and regulatory reporting to ensure audit readiness across health, safety, environmental, and building code requirements.
Oversee vendor relationships and performance, working collaboratively with suppliers to leverage partnerships and ensure the client's FM spend-related KPIs are consistently met.
Support digital transformation initiatives including IoT implementation and smart building technologies to enhance operational efficiency and data-driven decision-making.
Execute daily sustainability practices including energy management, waste reduction, and water conservation programs, monitoring building systems performance through BMS analysis to identify optimization opportunities.
Foster a culture of collaboration, innovation, and continuous improvement across FM teams, championing inclusivity and supporting each team member's professional development.
Conduct regular sustainability inspections, coordinate recycling programs, and implement green cleaning protocols to support ESG objectives and certification renewals.

Requirements

Progressive experience in corporate real estate services management with demonstrable expertise in integrated facilities management.
Proven track record of successfully managing complex service delivery operations in corporate environments.
Solid financial acumen with hands-on experience managing budgets, vendor contracts, and cost optimization programs.
Strong customer service orientation with experience supporting executive-level stakeholders and managing escalations professionally.
Working knowledge of building automation systems, energy management platforms, and sustainability frameworks.
Proficiency with CAFM systems and work order management tools to drive operational efficiency.
Excellent communication skills with the ability to build trusted relationships across diverse stakeholder groups.
Demonstrated commitment to health, safety, and environmental compliance with understanding of regulatory requirements.
Candidates must be authorized to work in the United States without sponsorship.

Skills

CAFM systems
Work order management
Customer service
Emergency response coordination
Business continuity planning
Compliance documentation
Regulatory reporting
Vendor relationship management
Digital transformation
IoT implementation
Smart building technologies
Sustainability practices
Energy management
Waste reduction
Water conservation
Building management systems (BMS)
Collaboration
Innovation
Continuous improvement
Inclusivity
Professional development
Sustainability inspections
Recycling programs
Green cleaning protocols
ESG objectives
Budget management
Cost optimization
Building automation systems
Energy management platforms
Sustainability frameworks
Data analytics

Location

Austin, TX

Work Type

On-site

Experience Level

Progressive experience in corporate real estate services management
Experience supporting P&L management
Experience with global accounts or multinational clients

Education Level

Bachelor's degree in Business Administration, Engineering, Facilities Management, Operations Management, or related field
Professional certifications such as FMP, CFM, LEED AP, or similar credentials

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a better way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.

Equal Opportunity

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.