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About the Role

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. Join us for a career in sales that changes lives, where your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Responsibilities

• Provide detailed technical support for Superficial Venous Interventions (SVI) products and procedures to physicians, nurses, and technicians.
• Support sales representatives with customer product training and coverage for critical cases.
• Provide product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal.
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials.
• Provide case support as needed to drive business.
• Train and educate customers on products and associated procedures.
• Work with physicians and lab/office staff in case selection process.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Support territory sales strategy through partnership with sales, in-servicing, market development, inventory support, PO collection, and technical case support.
• Demonstrate flexibility in supporting technical case coverage.
• Provide education and support to CVG sales and clinical counterparts on peripheral products.
• Participate in company-sponsored training/educational offerings.
• Build and maintain technical knowledge and skill set.
• Provide feedback to Research and Development staff regarding product performance issues and possible product improvements.
• Work closely with Sales team to develop site-specific sales strategies to assist in selling Venous Vascular products in the United States.
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.
• Keep manager informed of changes in work schedule and/or workload.
• Adhere to financial, regulatory, quality compliance standards and requirements.

Requirements

• High School Degree and 9+ years of experience OR Associate degree and 5+ years of experience OR Bachelor’s degree and 3+ years of experience.
• Ultrasound and/or Venous experience.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service skills.
• Excellent interpersonal, written, and verbal communication skills.
• Computer PC literate.
• Expertise with Microsoft Outlook, Excel, Word, and PowerPoint.
• Effectively build and maintain positive relationships with peers and colleagues across organizational levels.
• Strong project management skills and experience coordinating programs.
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
• Strong work ethic in accomplishing objectives of the position.
• Must have a valid driver's license and active vehicle insurance policy.
• Ability to operate a moving vehicle.
• Ability to work in Cath Labs or OR’s with radiation exposure.
• Ability to travel extensively by car and plane.
• Ability to conduct company business outside of the typical Monday through Friday, 8:00 am to 5:00 pm, work schedule.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Candidates for roles below Principal level must possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Skills

• Superficial Venous Interventions (SVI) product and procedure support
• Customer product training
• Case coverage
• Technical case support
• Medical terminology
• Medical procedures
• Medical device industry knowledge
• Customer service
• Interpersonal communication
• Written communication
• Verbal communication
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Relationship building
• Project management
• Task coordination
• Time management
• Work ethic
• Sales strategy development
• Market development
• Inventory support
• PO collection
• Feedback provision
• Personal Protective Equipment (PPE) usage

Location

• United States

Work Type

• Full-time
• Extensive travel

Experience Level

• 3+ years experience with Bachelor's degree
• 5+ years experience with Associate's degree
• 9+ years experience with High School Degree

Education Level

• High School Degree
• Associate degree
• Bachelor’s degree
• Registered Vascular Technologist (RVT) Certification (helpful)
• Registered Vascular Specialist (RVS) Certification (helpful)

Salary/Compensations

• 110000-120000 USD
• Eligible for Sales Incentive Plan (SIP)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

About the Company

• Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
• Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
• We support your growth with the training, mentorship, and guidance you need to own your future success.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.