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About the Role

This role sits at the center of Springer Nature's effort to communicate clearly, credibly, and responsibly about research integrity, ethics, and editorial policy, reinforcing trust and confidence in the research ecosystem. The Senior Communications Manager will advise on and deliver high-quality communications, combining proactive activity to showcase work and impact with responsive issues management in a fast-moving environment.

Responsibilities

Deliver high-quality, impactful communications supporting Springer Nature’s work on research integrity, ethics and editorial policy.
Execute proactive communications activity and reactive issues management in a fast-moving, high-profile area.
Work closely with Corporate Affairs, Research Integrity Group (RIG), editorial, legal and regional teams to ensure communications are clear, consistent and robust.
Deliver communications plans and campaigns that showcase Springer Nature’s work on research integrity.
Identify stories, draft content (press releases, blogs, statements, briefing materials) and support their execution across channels.
Support senior stakeholders to develop thought leadership content and external positioning.
Contribute to campaigns aligned with wider Corporate Affairs priorities.
Advise on and support the handling of complex or sensitive issues relating to published content and investigations.
Work with legal, RIG and editorial colleagues to ensure communications are accurate, evidence-based and risk-aware.
Draft and coordinate responses to research integrity issues, including media enquiries and public-facing statements.
Monitor developments and contribute to issues tracking and preparedness.
Support media relations activity, including pitching stories and responding to journalist queries.
Build and maintain relationships with relevant media and stakeholders.
Work closely with regional communications teams to ensure aligned global responses.
Work day-to-day with colleagues across RIG, editorial, legal and Corporate Affairs.
Ensure communications are aligned, timely and reflect agreed messaging.
Provide practical communications advice to stakeholders on projects and announcements.
Manage multiple projects simultaneously, ensuring delivery to tight deadlines.
Contribute to planning, reporting and evaluation of communications activity.
Support team processes including monitoring, reporting and content tracking.

Requirements

Strong experience in external communications, PR or corporate affairs.
Proven ability to deliver high-quality written materials at pace (media materials, statements, briefings).
Experience supporting issues or crisis communications.
Strong organisational skills and ability to manage competing priorities.
Confident working with a range of stakeholders across a complex organisation.
Detail-oriented with strong judgement and a focus on accuracy.
Calm and reliable in high-pressure situations.
Collaborative, proactive and solution-focused.
Able to translate complex issues into clear, accessible communications.

Skills

External communications
PR
Corporate affairs
Written communication
Issues management
Crisis communications
Organisational skills
Stakeholder management
Attention to detail
Judgement
Accuracy
Problem solving
Media relations
Content drafting
Campaign management

Location

London

Work Type

Hybrid
Permanent
Full Time

Experience Level

Senior

About the Company

Springer Nature is one of the leading publishers of research in the world.
We publish the largest number of journals and books and are a pioneer in open research.
Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning.
We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world.

Equal Opportunity

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas.
We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish.
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us at EMEACareers@springernature.com so we can make all necessary accommodations.