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About the Role

By joining the American Red Cross, you will touch millions of lives every year and experience the human spirit at its best. You will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process, including transporting and setting up equipment, creating a welcoming environment for donors, and following safety procedures while collecting lifesaving blood donations.

Responsibilities

Connect personally with donors, listen to their stories, and help them understand the impact of their donation.
Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
Ensure collected blood meets goals, regulatory requirements, and can be safely transfused.
Drive Red Cross vehicles and work with the team to set up and tear down equipment at donation sites.
Transport and set up equipment at collection sites.
Create a welcoming and comfortable environment for volunteer donors.
Follow all safety procedures while collecting lifesaving blood donations.

Requirements

High school diploma or equivalent required.
Customer service experience and effective verbal communication skills are required.
A current, valid driver's license with a good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes.
Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Basic computer skills are required.
Must be proficient with Microsoft office applications.

Skills

Customer service
Effective verbal communication
Manual dexterity
Basic computer skills
Proficient with Microsoft office applications

Location

Albany, New York

Work Type

Full-time
Variable schedule
Rotating weekends
Early mornings
Late nights
Weekends
Holidays
Overnight travel may be required

Experience Level

Entry-level (paid training provided)

Education Level

High school diploma or equivalent

Salary/Compensations

Starting rate $20.03/hour

Benefits

Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year
Holidays: 11 paid holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

About the Company

The American Red Cross is the world's largest humanitarian network.
We are a mission-based organization.
The American Red Cross is an EONS partner.

Equal Opportunity

The American Red Cross is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.