About the Role
Amgen is seeking an Account Manager/Specialty Account Manager to represent TEPEZZA to physicians and healthcare professionals, establish product sales, and manage territory accounts. The role involves driving product demand and coordinating field teams to meet account needs.
Responsibilities
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
- Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner consistent with industry and corporate legal and regulatory guidelines.
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develops strong customer relationships by understanding customer needs and goals and communicating them to team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Drives product demand among targets through education on disease state and product information.
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adheres to the Company’s compliance policies and guidelines, including the PhRMA code.
- Works closely with patient services and market access team members to achieve overall business goals.
- Coordinates between accounts and relevant Amgen field teams to support account needs.
- Educates healthcare professionals and office staff on site of care options.
- Attends medical congresses and society meetings as needed.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals.
- Successfully completes all Company training classes.
- Completes administrative duties in an accurate and timely fashion.
- Functions as a contributing member of a high-performance team.
- Performs other tasks and responsibilities as requested by the Company.
Requirements
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
- Master’s degree & 6 years of collective account management experience, sales, & commercial experience
- Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
- Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Ophthalmology, and/or rare/specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Approximately 30% travel (may vary by territory), including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Skills
- Sales
- Account Management
- Pharmaceutical Sales
- Biotech Sales
- Medical Device Sales
- Hospital Sales
- Buy-and-bill
- Biologic/Infusion
- Ophthalmology Sales
- Rare Disease Sales
- Specialty Disease Sales
- Site of Care
- Reimbursement
- Institutional Sales
- Integrated Delivery Networks
- Microsoft Office
- Communication Skills
Work Type
- Field Sales
Experience Level
- 3 years sales experience
- 6 years sales experience
- 8 years sales experience
- 2 years account management, sales, & commercial experience
- 6 years account management, sales, & commercial experience
- 8 years account management, sales, & commercial experience
- 10 years account management, sales, & commercial experience
Education Level
- Bachelor's Degree
- Associate degree
- High school diploma/GED
- Doctorate degree
- Master’s degree
Salary/Compensations
- $145,311 - $196,597
- $158,931 - $215,025
Benefits
- Comprehensive employee benefits package
- Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program or sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
About the Company
- Amgen is a biotech company focused on serving patients living with serious illnesses.
- The company's mission is to fight the world's toughest diseases.
- Amgen focuses on four therapeutic areas: Oncology, Inflammation, General Medicine, and Rare Disease.
- Amgen is advancing a pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity-related conditions.
- Amgen's award-winning culture is collaborative, innovative, and science-based.
Equal Opportunity
- Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
- Amgen will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
