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About the Role

Collage is seeking a Payroll Coordinator to ensure accurate and timely payroll processing for clients. This role involves collaborating with clients and internal teams, maintaining client records, and improving payroll processes within a dynamic, growing team.

Responsibilities

• Work with clients and internal payroll team to ensure prompt and accurate payroll changes.
• Collaborate with Payroll Analysts on reconciliations and corrections.
• Maintain accurate and up-to-date client records and files.
• Ensure seamless updates and exchange of payroll data between clients and the Collage Payroll platform or third-party providers.
• Work cross-functionally to manage client inquiries, customer feedback, and product implementation.
• Analyze existing processes and implement improvements across the payroll team.
• Provide a consistent, knowledgeable, and top-shelf customer experience.
• Coordinate and complete payroll updates for clients accurately and timely, across multiple pay periods and schedules.
• Run previews and proactive reviews to ensure accuracy and completeness of payroll data.
• Update client and internal records, files, and payroll systems to maintain data integrity.
• Proactively manage competing priorities and meet multiple deadlines.
• Support Collage Payroll clients by answering inquiries or reviewing best practices.
• Manage the shared payroll client email inbox.

Requirements

• Canadian payroll experience (experience with multiple provinces and cloud-based payroll providers preferred).
• Demonstrated customer service/success experience.
• Strong communication and writing skills.
• Excellent organizational skills and attention to detail.
• Commitment to learning and a creative ‘can do’ attitude towards researching and solving problems.
• Industry or payroll certification like PCP (or in progress) is an asset.
• Bilingual (French/English) is an asset.

Location

• Remote (within Canada)

Work Type

• Remote
• Full-time

Salary/Compensations

• $48,000 - $52,000 annually

Benefits

• Competitive salaries
• Flex hours
• Robust employee benefits plan

About the Company

• Collage believes in empowering people to do their best work by reimagining the way businesses manage HR, payroll, and benefits.
• Collage's revolutionary platform automates HR and payroll administration.
• Collage is a People Corporation company.
• Collage HR is a modern HRIS platform designed for small and medium-sized businesses in Canada.
• Collage HR streamlines core HR functions including employee onboarding, time-off tracking, benefits administration, and document management.

Equal Opportunity

• Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to.
• We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
• If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.