About the Role
The Relationship Manager II (RM II) leads complex merger and acquisition transactions from engagement through closing, serving as the primary point of contact for clients, legal counsel, advisors, and internal stakeholders. This role combines relationship management, transaction execution, agreement review and negotiation, and strategic oversight to ensure the successful delivery of escrow, paying agent, exchange agent, and solicitation transactions. RM IIs provide subject matter expertise on transaction structures, payment mechanics, securityholder communications, funding requirements, tax considerations, and closing activities while coordinating cross-functional teams to meet critical transaction milestones. The role requires managing multiple concurrent transactions in a fast-paced, deadline-driven environment, often involving direct interaction with M&A counsel and work outside standard business hours. RM IIs also mentor junior team members and help drive operational excellence and a seamless client experience.
Responsibilities
- Lead M&A transactions from onboarding through closing and post-closing activities.
- Serve as the primary relationship manager for clients, legal counsel, advisors, and internal stakeholders.
- Review and negotiate transaction agreements and related legal documents in partnership with Legal and Product teams.
- Provide guidance on transaction structures, payment mechanics, funding requirements, tax considerations, and securityholder communications.
- Coordinate key transaction activities, including KYC, account opening, escrow administration, funding, payment processing, solicitation setup, and closing execution.
- Review payment and securityholder data to ensure accuracy, compliance, and operational readiness.
- Facilitate client meetings, transaction planning discussions, and issue resolution to ensure successful execution of critical milestones.
- Manage multiple complex transactions simultaneously in a fast-paced environment while maintaining high service standards.
- Mentor and support junior Relationship Managers and Associate Relationship Managers through coaching, training, and deal guidance.
- Partner with cross-functional teams to deliver accurate, timely, and seamless transaction outcomes.
- Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
- Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
- Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
- Manages risk/return and drives quality for new and/or existing clients.
- Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
- Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
- Focuses on increasing client engagement and loyalty.
- Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
- Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
- Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
- Demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.
Requirements
- Typically works with clients with moderate levels of risk and complexity of needs.
- Generally works with a moderate degree of supervision.
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Skills
- Book Of Business
- Client Relationship Building
- Credit Processes
- Credit Products
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
- Business Acumen
- Client Relationship Management
- Customer Experience Management.
- Decision Making and Critical Thinking
- Effective Communications
- Prospecting.
- Selling.
- Tech Savvy
Location
- Remotely within PNC's footprint
- Remote work in select geographic locations
Work Type
- Remote
- Occasional in-office participation may be required
Experience Level
- 5+ years of industry-relevant experience
Education Level
- Bachelors
Salary/Compensations
- Base Salary: $112,000.00 – $249,600.00
- This role is incentive eligible with the payment based upon company, business and/or individual performance.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match, pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
About the Company
- At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
- We are all united in delivering the best experience for our customers.
- We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
- PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Equal Opportunity
- PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
