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About the Role

The Product Director, Business Capability Owner is responsible for defining the vision, strategy, optimization, and continuous improvement of an assigned business capability platform. This role owns both end-to-end business processes and the technologies that enable them, applying modern product management and agile practices to maximize business value. It serves as the primary connection between business stakeholders and Enterprise Technology & Information (ETI), ensuring alignment with strategic priorities and providing long-term ownership of the platform throughout its lifecycle.

Responsibilities

Define and own the platform vision, multi-year roadmap, and product strategy aligned with enterprise priorities.
Translate business strategy into a prioritized transformation roadmap.
Maintain alignment between platform initiatives and measurable business outcomes.
Own the end-to-end business processes for the assigned capability.
Drive process standardization, simplification, automation, and continuous improvement.
Identify opportunities to improve operational efficiency and user experience while ensuring compliance and controls.
Advance business process maturity through defined metrics and governance.
Serve as the business product owner for supporting applications and technologies.
Partner with ETI and architecture teams to deliver scalable, integrated solutions.
Oversee platform data integrity, reporting, integrations, and technology value realization.
Own and prioritize the product backlog based on business value.
Develop business requirements and user stories with clear acceptance criteria.
Lead agile delivery planning in partnership with cross-functional teams.
Manage platform enhancements through the Enterprise Transformation Office intake process.
Lead governance for platform prioritization, funding, and enhancement decisions.
Develop and manage the platform's annual Book of Work and investment roadmap.
Represent the platform within enterprise planning and steering committees.
Serve as the primary liaison between business leaders, operations, ETI, AI teams, and vendors.
Build strong partnerships with stakeholders to gather feedback and prioritize enhancements.
Manage vendor relationships, licensing, product roadmaps, and contract value.
Define and monitor KPIs to measure platform health and business outcomes.
Drive continuous improvement using user feedback, operational metrics, and value realization.
Report platform performance to ETO leadership and governance committees.
Ensure platform changes comply with regulatory, audit, security, and internal control requirements.
Partner with Risk, Compliance, and Security teams to proactively manage risk.
Lead and develop cross-functional teams, including business analysts, process SMEs, delivery leads, and change management resources.
Foster collaboration across business functions, ETO, AI, ETI, and global delivery teams.
Champion agile ways of working and a culture of innovation.

Requirements

Bachelor's degree required.
14+ years of experience in product management, business process ownership, enterprise transformation, or related leadership roles.
Demonstrated experience leading agile product delivery and managing product roadmaps and backlogs.
Strong knowledge of business process design, optimization, and enterprise technology platforms.
Experience leading governance, prioritization, portfolio management, and funding processes.
Excellent executive communication, stakeholder management, and influencing skills.
Proven ability to balance strategic vision with operational execution while delivering measurable business value.
MBA or other advanced degree preferred.
Relevant product/agile certifications (e.g., SAFe Product Owner/Product Manager (POPM), Certified Scrum Product Owner (CSPO), or similar Agile certifications).
Experience managing enterprise software vendors and influencing product roadmaps.
Professional services experience is highly preferred, especially in supporting business development, sales, client onboarding, engagement management, or service delivery platforms.
Experience leading enterprise-wide transformation initiatives within a matrixed organization.

Skills

Product Management
Business Process Ownership
Enterprise Transformation
Agile Product Delivery
Product Roadmaps
Product Backlogs
Business Process Design
Business Process Optimization
Enterprise Technology Platforms
Governance
Prioritization
Portfolio Management
Funding Processes
Executive Communication
Stakeholder Management
Influencing Skills
Strategic Vision
Operational Execution
Agile
SAFe
Scrum
Vendor Management
Professional Services
Business Development
Sales
Client Onboarding
Engagement Management
Service Delivery Platforms
Enterprise-wide Transformation Initiatives

Location

New York

Work Type

Hybrid

Experience Level

Director-level
14+ years of experience

Education Level

Bachelor's degree
MBA or other advanced degree preferred

Salary/Compensations

$175,000 - $225,000

About the Company

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world.
We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.
Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries.
We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients.

Equal Opportunity

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.