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About the Role

We are looking for a highly organized, proactive, and adaptable Operations Coordinator to help keep Hammer Media running smoothly. This is an ideal opportunity for someone early in their career who wants broad exposure to a fast-paced startup environment and is excited to learn by doing. Working across nearly every team, you'll support day-to-day operations, customer fulfillment, cross-functional projects, and whatever it takes to keep Hammer Media and Dollarwise moving forward. You'll help solve operational challenges, improve processes, and ensure nothing falls through the cracks.

Responsibilities

Coordinate cross-functional projects and keep work moving forward across multiple teams.
Follow up with stakeholders to ensure deadlines, deliverables, and commitments are met.
Plan and coordinate team events, office lunches, offsites, and other employee experiences.
Manage fulfillment of cookbooks and other physical products, partnering with vendors to ensure timely and accurate delivery.
Support the Customer Success team by tracking down answers, coordinating with internal teams, and improving documentation and processes.
Maintain project trackers, documentation, and operational workflows to keep the business organized.
Coordinate with external vendors and service providers to support day-to-day business operations.
Handle a variety of administrative and operational tasks that keep the company running efficiently.
Jump into any and every project and operational challenge as the business grows and evolves.
Organize and rally cross-functional teams to execute special projects and company initiatives.

Requirements

2+ years of experience in operations, project coordination, executive support, customer success, or a similar role.
Highly organized with exceptional attention to detail and the ability to keep multiple projects moving simultaneously.
Excellent written and verbal communication skills with the confidence to collaborate across all levels of the organization.
Proactive, resourceful, and comfortable taking ownership without waiting for direction.
Strong problem-solving skills and a bias toward action.
Positive, team-first attitude with a willingness to roll up your sleeves and tackle work both big and small.
Availability and responsiveness outside of core business hours when needed.

Skills

Google Workspace
Project management tools such as ClickUp, Asana, Monday.com, or similar

Location

East Austin

Work Type

In-office

Experience Level

Early in career

Benefits

Relocation package
Stocked snack bar
Catered lunches
Unlimited PTO
100% coverage for employee health, dental, and vision
401(k) with a company match
Lunch stipend
Quarterly team-building activities
Pet-friendly office

About the Company

Hammer Media is the digital media powerhouse behind Caleb Hammer and the hit show Financial Audit.
In just three years, we’ve built one of the internet's fastest-growing brands, amassing over 3 million subscribers and 3 billion views!
Our mission scales through Dollarwise, a financial health platform that transforms viral content into practical tools.
By bridging the gap between entertainment and FinTech, we provide personalized resources that empower users to master their habits and take control of their financial future.
Join us as we build the ultimate ecosystem for financial literacy and long-term growth.
Our culture is high-energy, collaborative, and focused on radical accountability.