About the Role
Real Chemistry is seeking an Associate Account Director to manage client accounts, provide strategic counsel, lead internal teams, and drive account growth. This role involves taking on increased leadership responsibilities, focusing on team development, and ensuring client satisfaction.
Responsibilities
- Manage client relationships and set agency expectations.
- Oversee the delivery of client work for multiple accounts, ensuring high standards within timelines and budgets.
- Challenge clients as needed and maintain knowledge of their business and market factors.
- Formulate objectives and strategies for new client work.
- Identify organic growth opportunities within existing accounts and sell new ideas.
- Identify new business opportunities and support the new business process, including proposal responses.
- Line manage account team members, providing support and career development guidance.
Requirements
- Experience in a medical communications agency working on medical affairs accounts.
- Experience as an Associate Account Director or a Senior Account Manager ready to advance.
- Experience working in oncology is preferred; diagnostics experience is ideal.
- Excellent business communication, presentation, and writing skills.
- Ability to lead cross-functional internal teams (tech, creative, account).
- Ability to develop solutions to client needs with a strong work ethic and track record of quality deliverables.
- Ability to support and drive new business operations.
- High energy and ability to operate in a fast-paced, evolving environment.
- Supervisory skills, including managing and cultivating junior staff and collaborating with subcontractors.
- Demonstrated growth and experience in management roles.
- Project management experience, including meeting deadlines, prioritizing, and managing budgets.
- Professional presence, sense of urgency, and client service orientation.
Skills
- Strategic counsel
- Team leadership
- Account growth
- Client relationship management
- Project management
- New business development
- Team management
- Communication
- Presentation
- Writing
- Problem-solving
- Adaptability
- Resilience
- Prioritization
- Organization
- Collaboration
Location
- US
- UK
- Europe
Work Type
- Hybrid
- Remote
Experience Level
- Associate Account Director
- Senior Account Manager
Benefits
- Free snacks
- Generous holiday and paid time off
- Private medical, dental, and vision plans
- Retirement savings support
- Mental wellness coaching and support
- Access to LinkedIn Learning (13,000+ online classes)
About the Company
- Real Chemistry is a global agency transforming healthcare through scientific expertise, creativity, and AI-driven insights.
- We offer a full suite of services across healthcare communications and marketing to pharmaceutical and biotech clients.
- Our culture, #LifeatRealChem, is built on collaboration, excellence, and a passion for healthcare.
- We are Great Place to Work® certified.
Equal Opportunity
- Real Chemistry is an Equal Opportunity employer committed to an inclusive and equitable work environment.
- We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, or any other protected characteristic.
