About the Role
The Specialty Artist – MAC is responsible for maximizing sales in the MAC brand by engaging guests, assisting with merchandise selection, and maintaining store standards. They represent Ulta Beauty and the MAC brand, focusing on performance, people, and process to drive sales and provide exceptional guest experiences.
Responsibilities
- Meet or exceed MAC brand sales and service goals.
- Build and maintain strong customer relationships.
- Ensure each guest receives exceptional service.
- Conduct personalized, professional caliber makeup demonstrations, applications, and lessons.
- Study and practice Skill Certification requirements.
- Stay informed about promotions and marketing initiatives.
- Book appointments for and support the execution of services and in-store events.
- Stay informed regarding new and existing industry trends, products, and services.
- Maintain prompt, regular attendance.
- Contribute to an inclusive environment.
- Share the benefits of the guest loyalty program.
- Maintain and update an active clientele portfolio for MAC brand sales.
- Serve as an Ulta Beauty and MAC brand ambassador.
- Maintain strong relationships with MAC brand partners.
- Participate in ongoing training.
- Collaborate with managers and associates throughout the store.
- Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
- Adhere to the Ulta Beauty and MAC brand dress code.
- Drive sales by keeping assigned work area replenished, signed, and faced.
- Maintain outstanding store and MAC operational standards.
- Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment.
- Protect company assets by following loss prevention best practices.
- Execute other operational tasks as directed.
Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays.
- Attend brand sponsored trainings.
- Frequent mobility during shift.
- Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Continuous coordination and manipulation of objects during shift.
Skills
- Professional caliber makeup artistry skills.
- Exceptional guest service.
- Aptitude to learn and communicate product knowledge.
- Demonstrates significant competency in sales, products, and service.
- Ability to build and maintain strong customer relationships.
- Ability to work independently and as part of a team.
- Ability to positively and proactively handle guest concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong verbal communication and interpersonal skills.
Education Level
- High school diploma is preferred.
- Cosmetology or demonstrator license where required by state law.
About the Company
- Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.
- We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
- Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
Equal Opportunity
- We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
