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About the Role

As the IT Technician, you will be responsible for troubleshooting and supporting network, communication, computer systems, and physical security infrastructure. You will also install, configure, and maintain various IT systems and devices to facilitate seamless communication within a fast-paced manufacturing environment.

Responsibilities

• Provide on-site and remote technical support.
• Install, configure, and troubleshoot video surveillance camera systems (IP and analog).
• Install, terminate, test, label, and maintain network and security cabling.
• Perform floor & wall-mounting of enclosures, panels, TVs, cabinets and other IT peripherals.
• Diagnose and repair issues with intrusion alarm and door access control systems.
• Troubleshoot, repair and/or replace faulty IT-related hardware, including switches, access points, speakers, TVs, cameras, door access controllers, badge readers, biometric scanners, and physical locks.
• Troubleshoot network connectivity issues related to switches, routers, PoE and other network devices.
• Apply technical expertise to evaluate problems and implement solving practices.
• Perform system testing and ensure proper operation after installations or repairs.
• Maintain parts inventory and documentation for installations, configurations, and service activities.
• Complete other IT related tasks as assigned.
• Follow company safety standards, security policies, and best practices.
• Willing to work on weekends and overtime if required.
• Willing to learn new technology and implement or recommend its implementation.

Requirements

• Comfortable working on heights from ladders or aerial platforms.
• Previous experience in network and security cabling, installation, testing, troubleshooting and maintaining.
• Hands-on experience with facilities security, access control, and surveillance systems.
• Strong problem-solving, analytical and troubleshooting skills.
• Ability to work safely, with or without supervision.
• Technically savvy; able to navigate and configure software and hardware systems.
• Ability to read, review and comprehend blueprints and layouts.
• Valid driver's license.

Skills

• Network support
• Communication systems support
• Computer systems support
• Physical security infrastructure support
• Door access systems
• Facial recognition systems
• Intrusion alarm systems
• Fire alarm systems
• Camera surveillance systems
• IT systems installation
• IT systems configuration
• IT systems maintenance
• Video surveillance camera systems installation
• Network cabling
• Security cabling
• Hardware troubleshooting
• Software configuration

Location

• On-site

Work Type

• Full-time
• On-site

Experience Level

• Not specified

Education Level

• Not specified

Benefits

• Competitive Compensation
• Health Benefits
• Generous flexible medical / Health spending account
• RRSP matching program
• Tuition reimbursement
• Discount program

About the Company

• FGF believes in Home Grown Talent, accelerated career growth with leadership training.
• Working at FGF Brands, there is never a dull moment!
• As a successful company that is continually growing there is always challenging yet rewarding work to be a part of.
• We have an entrepreneurial spirit which encourages all our team members to use their own creativity and out of the box thinking to come up with solutions and new ideas.

Equal Opportunity

• In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.