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About the Role

Norm Law is seeking a Billing Associate to manage financial operations, ensuring accurate and timely billing processes. This role involves partnering with internal teams and clients to maintain billing accuracy, improve workflows, and enhance client experience.

Responsibilities

• Prepare, review, and process client invoices according to guidelines.
• Review attorney matter entries and expenses for accuracy and compliance.
• Coordinate monthly billing cycles and ensure timely invoice delivery.
• Monitor billing status and resolve issues impacting invoice delivery or payment.
• Partner with attorneys to review, edit, and finalize pre-bills and invoices.
• Respond to attorney and client billing inquiries promptly.
• Understand client-specific billing requirements and outside counsel guidelines.
• Support onboarding of new client billing arrangements and matter setups.
• Track outstanding invoices and assist with collections.
• Reconcile billing discrepancies and resolve payment questions.
• Maintain accurate billing records and supporting documentation.
• Identify opportunities to streamline billing workflows using automation and AI.
• Assist in developing standardized billing procedures and documentation.
• Generate billing and financial reports for firm leadership.
• Maintain billing data in practice management and financial systems.
• Assist with month-end close activities related to billing.
• Perform additional finance and operations projects as needed.

Requirements

• Bachelor's degree or equivalent professional experience.
• 3–5+ years of legal billing or law firm finance experience.
• Experience working with legal billing systems and accounting software.
• Strong proficiency in Microsoft Excel and Google Workspace.
• Excellent organizational skills with exceptional attention to detail.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Ability to handle confidential financial information with discretion.
• Comfortable working in a fast-paced, evolving environment.
• Experience billing for sophisticated corporate or financial services clients.
• Familiarity with legal e-billing platforms (e.g., Legal Tracker, CounselLink, Tymetrix, Serengeti).
• Experience with law firm practice management or accounting systems.
• Experience leveraging AI tools to improve finance and operational workflows.
• Experience in a high-growth startup or rapidly scaling professional services organization.

Skills

• Microsoft Excel
• Google Workspace
• Legal billing systems
• Accounting software
• Legal e-billing platforms
• Practice management systems
• AI tools

Location

• NYC

Work Type

• Onsite
• Full-time

Experience Level

• 3-5+ years

Education Level

• Bachelor's degree or equivalent professional experience

Salary/Compensations

• $90,000 – $120,000 a year

Benefits

• Competitive salary
• Equity compensation
• 401(k) plan with an employer match
• Top-tier insurance coverage (health, dental, hospital, accident, and vision)
• Professional growth opportunities

About the Company

• Norm Law is the premier AI-native law firm, built for global institutions.
• Powered by Norm Ai, we combine elite legal talent with purpose-built AI agents to deliver faster, more precise, and more reliable legal services.