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About the Role
Helfner Dental is seeking a Patient Service Representative in Commack, New York, to join our clinical team. This role involves providing a high level of patient care and satisfaction within a team-based environment, contributing to comprehensive, personalized care and advanced treatments for optimal oral health.
Responsibilities
- Acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Requirements
- Experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
Skills
- Customer Service
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients
- Post charges and payments
- Checking voicemail
- Maintain a clean and friendly waiting area
Location
- Commack, New York
Work Type
- Part time
- Monday - Friday
- 2 Saturdays a month
Experience Level
- Entry level (desired to get started in the dental field)
Salary/Compensations
- min$27-max$34 per hour
About the Company
- Helfner Dental takes pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
- Join our team and make a meaningful impact on patients' lives through exceptional oral care.
- Be part of our journey to shape the future of dentistry.
- Join our mission-driven team!
Equal Opportunity
- We comply with all minimum wage laws as applicable.
- All benefits are subject to potential vesting and eligibility requirements.
- The company is an Equal Employment Opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.