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About the Role

The Senior Specialist, Pension & Benefits is responsible for the end-to-end delivery and continuous improvement of benefits, retirement and recognition programs. This role focuses on program management, process optimization, risk management, and data-driven insights to enhance employee experience and program sustainability.

Responsibilities

• Lead the end-to-end employee experience for group benefits, international and retirement plans, including program enrollment, life cycle changes, leave of absence, and payroll contribution processing.
• Engage with internal and external contacts to resolve complex program matters and identify risks.
• Ensure program documentation, resources, and employee-facing tools are accurate and accessible.
• Develop and maintain reporting for leadership with clear, actionable insights.
• Integrate audit controls for risk mitigation and accurate program management.
• Continuously evaluate and redesign workflows to drive efficiency and improve employee experience.
• Identify opportunities for simplification, automation, and enhanced digital experiences.
• Champion new ways of working and embed modern best practices in Benefits and Pension transformation initiatives.

Requirements

• 3-5 years of experience administering/managing an HR program.
• Prior program management experience is considered an asset.
• Bachelor’s degree in business / human resources or equivalent experience.
• Certified Employee Benefits Specialist (CEBS) or Human Resources Designation (CPHR, CHRP) is considered an asset.
• Strong communicator capable of simplifying complex information and collaborating effectively.
• Demonstrated experience improving processes, implementing new tools, or simplifying workflows.
• Basic SAP and/or SuccessFactors experience is an asset.
• Experience with automation tools, or AI-driven enhancements is an asset.
• Comfort working with data to drive insights and decisions.
• Bilingualism (English & French) is considered an asset.

Skills

• Program Delivery
• Program Management
• Process Optimization
• Risk Management
• Data Analysis
• Communication
• Collaboration
• Automation Tools
• AI-driven Enhancements
• SAP
• SuccessFactors

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• Senior

Education Level

• Bachelor's degree in business / human resources or equivalent experience
• Certified Employee Benefits Specialist (CEBS) or Human Resources Designation (CPHR, CHRP) is considered an asset

Salary/Compensations

• $65,000 - $91,000

Benefits

• Competitive base salary
• Performance-weighted bonus
• Education/career support
• Option to join Employee Share Purchase Plan with employer matching
• Competitive health and dental coverage
• Flexible plan for you and your family
• Short-term & long-term disability plans
• Voluntary Group RRSP enrolment with employer matching
• Paid volunteer days
• Competitive time off
• 10 wellness days off
• WorkPerks discount program
• Hybrid & flex work arrangements

About the Company

• IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets.
• Mackenzie Investments is a key part of IGM's business, serving as a comprehensive asset-management partner.
• Mackenzie Investments is recognized as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers.
• Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.
• We foster a culture of continuous learning and skill development in a supportive environment.
• Our Values: Be better, Be accountable, Be a team.

Equal Opportunity

• IGM is a diverse workplace committed to doing business inclusively.
• We encourage applications from all qualified candidates that represent the diversity present across Canada.
• Mackenzie Investments is an accessible employer committed to providing barrier-free recruitment experience.
• If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team.