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About the Role
The Connections Account Director acts as the strategic bridge between client business challenges and integrated media execution. This role will evolve from Media Partnerships Management to driving the strategic roadmap across Content, Experience & Innovation driven Partnerships.
Responsibilities
- Serve as the trusted senior partner for key clients, deeply understanding their business, industry, and competitors.
- Proactively identify client business opportunities and pitch organic growth strategies to expand agency revenue.
- Lead the resolution of high-level client challenges, ensuring exceptional satisfaction and retention.
- Oversee the development of holistic communication blueprints that connect paid, owned, earned, and shared media channels.
- Utilize advanced data tools to uncover deep consumer insights, translating them into actionable targeting strategies.
- Partner closely with internal creative, data, and activation teams to ensure the brand message perfectly fits the media context.
- Manage, motivate, and develop a dedicated team of Managers and Executives, conducting performance reviews and fostering career growth.
- Own the account's financial health, managing profitability, forecasting revenue, and tracking scope-of-work delivery.
- Optimize internal team resource allocation to ensure high-quality delivery without burning out staff.
Requirements
- Experience in a media, creative, or integrated agency.
- Proven track record in an account management or connections planning role.
- Demonstrated success managing large-scale, multi-channel campaigns (digital, social, OOH, TV, experiential).
- Minimum 2 years of direct line-management experience.
- Ability to turn complex data into clear, simple communication strategies.
- Exceptional pitching, presentation, and storytelling skills to influence C-suite clients.
- Familiarity with audience profiling and market research tools (e.g., YouGov, TGI, comScore).
- Strong commercial acumen with experience managing client P&Ls.
Skills
- Connections Planning
- Media Partnerships Management
- Content Strategy
- Experience Strategy
- Innovation Strategy
- Client Relationship Management
- Strategic Planning
- Data Analysis
- Team Leadership
- Financial Management
- Communication
- Presentation Skills
- Storytelling
- Commercial Acumen
Location
- London
Work Type
- Full time
- Permanent
Experience Level
- Senior
- Minimum 2 years of direct line-management experience
About the Company
- Dentsu is an integrated growth and transformation partner to the world’s leading organizations.
- Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries and regions.
- Proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients.
- Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative.
- Its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
- Joining dentsu international, you’ll join a team of 70,000 people.
- It's an opportunity to produce career-defining work.
- Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences.
- We offer exciting challenges, memorable experiences and opportunities to shape your future.
Equal Opportunity
- We believe in equal opportunities for everyone.
- We won’t define people by their race, gender, sexual-orientation, age or disability.
- Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing.
- We work hard to make sure we create equal opportunities for everyone.