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About the Role
As a Sales Department Manager, you are a critical leader responsible for coaching, developing, and motivating your team to deliver outstanding customer service and achieve business goals.
Responsibilities
- Recruit, hire, train, develop, and motivate team members.
- Lead by example to set and exceed personal and company goals.
- Emphasize the importance of delivering exceptional customer service daily.
- Develop and execute business plans to meet department, store, and individual goals.
- Build customer loyalty by actively selling on the sales floor.
- Partner with the merchant team to ensure optimal merchandise selection.
Requirements
- 1+ years of successful retail management experience.
- Experience leading and motivating teams.
- Competitive drive and entrepreneurial confidence for a commission-based environment.
- Passion for teaching and coaching employees.
- Proven track record of developing and executing business strategies.
- Strong communication and interpersonal skills.
- Prior experience in a Rack Store is preferred for Nordstrom Stores roles.
- Prior experience in a Nordstrom Store is preferred for Nordstrom Rack roles.
Skills
- Retail management
- Team leadership
- Coaching and development
- Business planning
- Strategic execution
- Sales floor selling
- Communication
- Interpersonal skills
Work Type
- Full-time
Experience Level
- 1+ years of retail management experience
Salary/Compensations
- $60,000 - $96,500 annually
Benefits
- Medical, Vision, and Dental insurance
- Retirement plans including 401k
- Paid Time Away and Holidays
- Life Insurance and Disability coverage
- Merchandise discount
- EAP Resources
- Performance-based incentives and bonuses
About the Company
- Nordstrom, Inc.
Equal Opportunity
- Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.
- Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements in Los Angeles and San Francisco.