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About the Role

We are UMG, the Universal Music Group, the world’s leading music company. We are seeking a highly skilled vulnerability engineer to join our Vulnerability Management program. This role will drive the resolution of all identified IT vulnerabilities in a global enterprise to ensure the smooth and efficient ongoing operation of the UMG Global infrastructure. A high level of diverse technical skills for troubleshooting and problem analysis is required, along with the ability to clearly communicate the results of problem analysis to business stakeholders, IT support teams, and network providers to resolve operational issues quickly and effectively. This position requires established and proven experience in a global environment.

Responsibilities

Demonstrate ability to anticipate security issues, identify emerging risks, and take initiative in vulnerability remediation without constant supervision.
Prioritize and classify vulnerabilities based on risk impact, system criticality, and business context.
Drive resolution of identified vulnerabilities within 60 days of identification.
Administer and maintain the Veritas eDiscovery platform, ensuring its availability, security and proper configuration.
Administer and maintain Cortex XDR for endpoint detection and response.
Ensure compliance with data retention policies and assist legal and compliance teams with data retrieval and analysis requests.
Work with internal customers, teammates and 3rd party providers to ensure operational security of the cloud and server infrastructure.
Maintain high quality process and procedure documentation.
Maintain & enhance knowledge of key technologies and risks.
Communicate risk and remediation requirements clearly to both technical and non-technical stakeholders, including leadership and external auditors.
Automate the vulnerability reporting and remediation processes to improve efficiency and reduce manual intervention.
Participate in incident response activities related to vulnerability exploitation and provide remediation guidance.
Participate in on-call rotation to respond to critical security alerts and events. Work out of standard business hours will occasionally be required.

Requirements

3+ years of hands-on experience in vulnerability management, remediation, or related cybersecurity roles.
1-2 years of experience administering and maintaining Veritas eDiscovery platforms, including troubleshooting, upgrades and ensuring compliance with data retention requirements.
Experience with common vulnerability assessment tools (e.g., Nessus, Qualys, Tenable, OpenVAS).
Knowledge of patch management processes and tools.
Must possess strong people skills and the ability to be both diplomatic and firm.
Experience in highly available 24x7x365 production environment.
Fluency in operating system administration and tools including: Microsoft, Mac OS X, Linux, Python, Powershell, etc.
Proven experience with Amazon AWS and Microsoft Azure (Google Compute a plus) in an enterprise setting.
Manage time well in a high-interrupt operational environment.
Handle the details of several technical tasks simultaneously.
Familiarity with VMware Tanzu CloudHealth.
Appropriate professional certifications.

Skills

Vulnerability Management
Remediation
Cybersecurity
Veritas eDiscovery
Cortex XDR
Nessus
Qualys
Tenable
OpenVAS
Patch Management
Microsoft OS
Mac OS X
Linux
Python
Powershell
Amazon AWS
Microsoft Azure
Google Compute
VMware Tanzu CloudHealth

Location

Global

Work Type

Full-time

Experience Level

3+ years of experience
1-2 years of experience

Education Level

Bachelor’s Degree in Computer Science or Engineering or closely related field or comparable education and experience.
CISSP
CISA
Security+
ITIL Foundation Certification

About the Company

Universal Music Group is the world’s leading music company.
We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.
We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Equal Opportunity

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities.
We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles.
If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.