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About the Role

Cambria Hotel Austin Downtown is seeking a results-driven and relationship-focused Senior Sales Manager to join our Sales & Marketing team. This role is ideal for a proactive hospitality sales professional who thrives in a fast-paced environment and is passionate about creating exceptional experiences for guests and clients.

Responsibilities

• Develop and execute sales strategies to achieve assigned revenue, room night, and profitability goals.
• Prospect, solicit, negotiate, and close new business opportunities within assigned market segments.
• Build and maintain a strong sales pipeline through outbound sales efforts, networking, client appointments, and industry engagement.
• Maximize revenue opportunities across guestrooms, meeting space, rooftop events, catering, and hotel offerings.
• Identify target accounts and develop strategies to drive new and repeat business.
• Monitor market trends, competitor activity, and demand generators to identify opportunities.
• Build and maintain strong relationships with corporate clients, meeting planners, third-party partners, and community organizations.
• Conduct impactful hotel tours and presentations showcasing the unique offerings of Cambria Hotel Austin Downtown.
• Manage the sales process from initial inquiry through execution while ensuring exceptional client service.
• Drive repeat business through proactive account management and relationship building.
• Respond to leads and RFPs promptly while maintaining outstanding customer service standards.
• Prepare proposals, contracts, presentations, and sales materials.
• Maintain accurate client information, activities, and forecasts within sales systems.
• Participate in sales meetings, revenue strategy discussions, and performance reviews.
• Partner with Revenue Management, Event Planning, Operations, and Marketing teams to maximize opportunities and deliver successful events.
• Serve as a senior sales resource by sharing market insights and supporting team success.

Requirements

• Minimum 5 years of hotel sales experience, preferably in an upscale, lifestyle, or full-service hotel.
• Proven success achieving sales goals and driving revenue growth.
• Strong knowledge of group sales, corporate accounts, and the Austin hospitality market preferred.
• Experience with Delphi FDC, CVENT, Knowland, and Microsoft Office preferred.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Self-motivated with the ability to work independently and as part of a collaborative team.

Skills

• Strategic Selling
• Business Development
• Relationship Management
• Negotiation & Closing
• Revenue Optimization
• Market Awareness
• Client Experience Focus
• Communication & Collaboration

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• Senior

Education Level

• Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.

Salary/Compensations

• Competitive base salary plus performance-based commission structure

Benefits

• Health, dental, and vision benefits
• Paid time off
• Hotel discounts and brand benefits
• Career growth opportunities within Pyramid Global Hospitality and the Choice Hotels family of brands

About the Company

• Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.
• Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
• With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
• At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.
• Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.
• Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
• Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.
• From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
• At the Cambria Hotel Austin Downtown, we consistently rise above the competition.
• On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands.
• We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities.
• If you have a genuine passion for hospitality, come and join our team.
• You will have an important role in the delivery of outstanding service and memorable experiences for each guest.
• You will have fun, learn and be part of a successful journey at a growing company.
• Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!
• Cambria Hotel Austin Downtown is seeking a results-driven and relationship-focused Senior Sales Manager to join our Sales & Marketing team.
• Located in the heart of downtown Austin, our lifestyle hotel features 212 guestrooms, flexible meeting and event spaces, and elevated dining experiences at Graffiti and Limestone Rooftop.
• Join a growing lifestyle hotel in the heart of downtown Austin and be part of a team focused on creating exceptional experiences for guests, clients, and each other.
• This is an opportunity to make an impact, build meaningful relationships, and grow your hospitality career with a leading hotel management organization.

Equal Opportunity

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.