About the Role
This role is an integral part of the Validation and Settlements team, supporting daily deliverables for a global client base, specifically the timely delivery of all outbound transactions (ACH, EFT, International and Domestic Wire). You will report directly to the Head of Support Services Global Operations and collaborate with various operation teams.
Responsibilities
- Support the Manager and senior management in servicing overall operations with minimal supervision.
- Validate data input, ensuring all relevant information has been obtained and local routing requirements are met.
- Participate in the settlement process of spot and forward orders adhering to specific client details efficiently and accurately.
- Oversee the beneficiary creation and validation process supporting outbound settlements of all global currencies across all delivery channels.
- Ensure funds reach global clients and beneficiaries in a timely manner with the highest degree of data accuracy and confidentiality.
- Work closely with internal business units to improve service delivery and workflow efficiency.
- Maintain strong working relationships with banking partners.
- Train and support associates on a continuous basis.
- Provide training and understanding on various aspects to other team members.
- Provide ideas and areas of improvement for processing standards, providing weekly & monthly MIS.
- Comply with all applicable policies, standards, guidelines, and controls.
- Perform ad hoc projects as requested.
Requirements
- 2 years of payment processing experience
- Relevant full-time work experience, ideally in operational roles within fintech’s, banks or other financial services companies.
- Exposure to and understanding of global payment formatting requirements (major, minor, and exotic markets).
- Strong leadership skills; organizational and administrative skills.
- Ability to organize, plan and schedule activities and attention to detail.
- Strong interpersonal and diplomacy skills and comfort in dealing with individuals across all levels of the organization.
- Excellent verbal and written communication skills.
- Fully proficient with MS Office (Word, Excel, PowerPoint, Visio, and Outlook).
- IT literate with the ability to quickly learn new systems.
- Experience with SWIFT banking system, payment processing and payment investigations.
- Ability to multi-task, prioritize and work independently under tight deadlines in a fast-paced environment.
- Ability to work efficiently and accurately with minimal supervision.
Skills
- Payment processing
- Global payment formatting
- Leadership
- Organizational skills
- Administrative skills
- Planning
- Scheduling
- Attention to detail
- Interpersonal skills
- Diplomacy
- Communication skills
- MS Office proficiency
- IT literacy
- SWIFT banking system
- Payment investigations
- Multi-tasking
- Prioritization
- Independent work
- Working under tight deadlines
- Fast-paced environment
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 2 years of payment processing experience
Education Level
- Degree/ Diploma in Business, Finance, or related field.
Salary/Compensations
- $48,000CAD – $50,000CAD
Benefits
- Incentive programs
- Health coverage
- Retirement plans
- Paid time off
About the Company
- Corpay is a global technology organization leading the future of commercial payments with a culture of innovation. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
Equal Opportunity
- Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
