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About the Role

The High Value Payment Systems Operations team ensures the operational excellence of Canada’s clearing and settlement infrastructure. This role interfaces with member institutions to develop, maintain, and improve business processes supporting national clearing and settlement systems. The team also plays a key role in planning the evolution and future state of high value payments in Canada.

Responsibilities

• Perform in-depth research and analysis to provide advice and recommendations to Payment Systems Management.
• Serve as a business interface between Payment Systems Management, financial institutions, and external stakeholders.
• Conduct research to respond to public inquiries regarding payments and Payments Canada rules and standards.
• Contribute to the continual improvement of the High Value Payment Systems Operations team by identifying and sharing process improvement opportunities.
• Execute operations, monitoring, and oversight of Lynx system business processes and activities.
• Assist with the delivery of the Quarterly Operational Health report and other related reports, innovating and improving reporting quality.
• Interface with and provide timely, accurate information to corporate reporting teams.
• Assist with key reporting activities, including annual tiered participation reporting.
• Develop a strong understanding of Payments Canada payment systems and functions.
• Share subject matter expertise internally to ensure adequate cross-training for critical functions.
• Coordinate work related to Payments Canada task forces, working groups, or committees.
• Represent the team on internal and external committees, acting as a liaison.
• Collaborate on project teams to support the coordination and execution of operational projects and annual initiatives.
• Engage in professional development annually to maintain required skills.

Requirements

• Post-secondary education in a relevant area.
• Minimum of three (3) years of progressive experience in a business administration, economics, or policy-related position.
• Experience in establishing and maintaining effective relationships with internal and external stakeholders.
• Experience in or understanding of project management principles.
• Ability to work outside of regular working hours based on operational requirements.
• Ability to participate in an on-call rotation.
• Occasional travel may be required.
• Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance.
• Ability to successfully complete enhanced background checks.

Skills

• Strong presentation and business communication skills.
• Keen sense of organizational awareness.
• Knowledge of the Canadian Payments Industry, particularly Canadian Payments Clearing and Settlement Systems.
• Knowledge of project management strategies and principles.
• Ability to perform research.
• Strong time management and organizational skills.
• Strongly values learning and continuous development/improvement.
• Demonstrated commitment to quality and attention to detail.
• Strong collaborative and communication skills.
• Detail-oriented focus with the ability to multitask under tight deadlines.
• Ability to work independently and as part of a team.
• Strong relationship management skills.
• Ability to analyze and manipulate data for investigation and problem-solving purposes.

Location

• Hybrid (remote/office)

Work Type

• Full-time
• Hybrid

Experience Level

• 3+ years progressive experience

Education Level

• Post-secondary education

Salary/Compensations

• $83,300 target starting rate

Benefits

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package.
• Annual variable bonus.
• Defined contribution pension plan with employer matching (if eligible).
• Comprehensive health and dental benefit coverage.
• Mental health coverage.
• Life insurance.
• Health spending account for employee and dependents (for permanent and temporary employees with contracts 12 months and over).
• Minimum four weeks paid vacation.
• Sick and personal days.
• December holiday shutdown.
• Cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up (if eligible).
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by Executive Leadership Team.

About the Company

• Payments Canada is a public purpose, non-profit organization at the center of Canada’s payment ecosystem.
• We own and operate payment systems processing hundreds of billions of dollars daily.
• We convene ecosystem participants to discuss diverse interests and navigate industry challenges.
• Our values are: Inspire trust, build community and enable change.
• We foster a culture that promotes authenticity, collaboration, innovation, and development.
• We empower employees to make meaningful contributions impacting the organization and the country.

Equal Opportunity

• We are an equal opportunity employer and value diversity at our company.
• Our recruitment process uses automated tools to objectively screen and evaluate applications.
• We are committed to making everyone feel they can be themselves and thrive at work.
• We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities.
• We will provide special accommodation for candidates requiring it during the interview process.
• Preference will be given to Canadian citizens and permanent residents.