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About the Role
The Patient Care Coordinator ensures patients receive comprehensive and coordinated care. This role manages appointments, facilitates communication between patients and providers, and ensures accurate medical documentation. The coordinator also assists patients with understanding insurance benefits and billing, aiming to enhance patient satisfaction and improve health outcomes.
Responsibilities
- Manage and schedule patient appointments, ensuring optimal use of provider time and resources.
- Act as a liaison between patients and healthcare providers, addressing any questions or concerns regarding treatment plans.
- Prepare patient packets for the Doctors prior to the Date of Service, Check Patients-In, Check Patients Out.
- Maintain accurate patient records and update the EHR as necessary.
Requirements
- High School Diploma
- Experience in a healthcare setting, preferably in patient care coordination or a similar role.
- Knowledge of medical insurance processes and patient billing.
- Experience with Microsoft Office (Outlook, Excel, Teams)
- Familiarity with No Fault and Workers Compensation Insurance
- Experience using Criterions EHR
- Prior Orthopedics Experience
Location
- Manhattan
- Brooklyn
- Kew Gardens
- Staten Island
- Bronx
Work Type
- Onsite
- Travel
Education Level
- High School Diploma
Equal Opportunity
- We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
- Please note we participate in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the United States.