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About the Role

Gibson Dunn is a leading global law firm. The Billing Supervisor will be an integral part of the Billing team, responsible for the analysis, coordination, and resolution of complex billing issues, ensuring consistent communication with involved parties.

Responsibilities

• Supervise, train, motivate, and lead a team of 4 to 5 Billing Specialists and/or Assistants.
• Meet with Billing Specialists to review unbilled amounts, A/R, and on-account balances, identify issues, guide issue resolution, assist as needed, and keep the Billing Manager informed.
• Evaluate Billing Assistant progress to determine readiness for billing partner responsibility and oversee transitions.
• Meet regularly with Billing Assistants and Billing Specialists to identify areas for improvement and training opportunities.
• Ensure proper balancing and weighting of team members' workloads.
• Work with the Billing Management Team to identify required competencies, assess deficiencies, assist in developing training programs, and administer training.
• Provide consistent feedback to team members and updates to the Billing Manager.
• Assist Billing Manager in conducting mid-year and year-end performance evaluations.
• Manage WIP, A/R, and on-account inventories of assigned partners.
• Prepare and process legal invoices for assigned partners, ensuring accuracy and compliance.
• Promote the Billing Department’s Service Standards of Excellence.
• Administer vacation and over-time for team members in accordance with Firm policies and department protocols.

Requirements

• Ability to effectively communicate with all levels of personnel.
• Excellent attention to detail and ability to work well under pressure.
• Outstanding written and verbal communication skills.
• Excellent organizational skills.
• Ability to strategize, multi-task, and prioritize.
• Exemplary customer service mindset.
• Highly motivated.
• Enjoys a team-oriented atmosphere.
• Ownership mentality.
• Commitment to proactive communication.
• Exceptional follow-through skills.
• Ability to work overtime as necessary.
• Experience with Aderant or Elite billing modules is required; high-level Aderant experience is preferred.
• Strong technology skills, including MS Office Suite.
• Ability to leverage technology in work processes.
• Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Skills

• MS Office Suite

Location

• Dallas
• New York
• Washington D.C.

Work Type

• Full-time

Experience Level

• Minimum of five years of law firm billing experience
• At least one year of supervisory experience is strongly preferred

Education Level

• College degree is preferred, but not necessary

Salary/Compensations

• $140-160k

Benefits

• Health care
• Retirement benefits
• Paid days off, including sick time, and vacation time
• Parental leave
• Basic life insurance
• Flexible Spending Accounts
• Discretionary, performance-based bonuses

About the Company

• Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
• Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
• The firm’s work is distinguished by a unique combination of precision and vision.

Equal Opportunity

• Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
• We strive to ensure an inclusive and accessible hiring experience.
• The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.