Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The post holder is responsible for providing effective support for the SEND Tribunals, Mediations and Resolutions Team. The post holder will be the first point of contact for the resolutions service, interacting with appellants, families, schools and relevant officers, requiring stakeholder management and a helpful, patient attitude. An acute attention to detail and efficacy when compiling information will be key, as the post holder will be responsible for securing, coordinating and submitting information on behalf of the local authority.

Responsibilities

Provide effective support for the SEND Tribunals, Mediations and Resolutions Team.
Act as the first point of contact for the resolutions service.
Interact with appellants, families, schools and relevant officers.
Manage stakeholders effectively.
Secure, coordinate, and submit information, including evidence documents and witness statements, on behalf of the local authority.

Requirements

Knowledge and experience of the work of a local authority SEND service, and the impact SEND has on children and families.
Strong administrative skills, proven by a work history in local authority administration.
Experience working to deadlines.
Good knowledge of the SEND Code of Practice and the statutory processes.
Experience of working with multidisciplinary teams.
Experience of interacting with service users in a polite and courteous way.
Experience using Adobe and Excel (basic).
Experience working with databases.

Skills

Stakeholder management
Attention to detail
Efficacy in compiling information
Administrative skills
Working with multidisciplinary teams
Polite and courteous interaction with service users
Using Adobe
Using Excel (basic)
Working with databases

Location

Newham Dockside

Work Type

Hybrid
Permanent
Full-time

Salary/Compensations

£40,182 to £42,060pa

About the Company

At Newham, we are ambitious for our children and young people with additional needs, aiming to make Newham the best place for all to live, learn and thrive.
We are committed to building a centre of practice excellence supporting children and young people with SEND, ensuring no child is left behind.
Newham is a diverse borough, and we are committed to our workforce being representative of the families we work with.
We are taking concerted, meaningful, and intentional action to develop an inclusive culture.
We challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place to live, learn and work.
Newham has the youngest overall population in the country.
It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park.
It has a thriving arts quarter with the Theatre Royal Stratford East.
There is the University of East London with two campuses in Newham.
It also has a large Westfield shopping Centre in Stratford.

Equal Opportunity

We are committed to creating an inclusive, anti-racist environment for all.
Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.
We practice anonymised recruitment.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct.