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About the Role

Smoobu empowers everyday people to become successful entrepreneurs by helping them manage their vacation rentals simply and efficiently. As part of the Host Relations team, you will be the human connection to our product, delivering effective solutions and interacting with prospects to ensure they have the best possible experience using Smoobu. You will specialize in re-engaging former clients and proactively reaching out to existing clients to ensure they are thriving.

Responsibilities

Re-engage former clients and show them why Smoobu is their best partner.
Proactively reach out to existing clients to ensure they are thriving and committed to a long-term partnership.
Manage your pipeline with precision, hitting monthly quotas while keeping the human connection.
Identify opportunities to upsell and add value, turning satisfied users into power users.
Channel direct customer feedback to the Product Team, shaping the future of Smoobu.

Requirements

1+ years of sales experience with proven inside sales experience.
Natural people-person with empathetic and professional verbal and written communication.
Genuine desire to master Consultative Selling.
Comfortable navigating a CRM.
Passion for the SaaS or TravelTech world.
Highly proficient in German.
Proficiency in a second European language (English, Spanish, Italian, French, or Portuguese) at a professional level is advantageous.

Skills

Sales
Inside Sales
Consultative Selling
CRM Navigation
Communication (Verbal and Written)
Upselling
Customer Feedback Analysis

Location

Remote (up to 50% of the year)
Abroad (up to 63 working days)

Work Type

Remote
Full-time

Experience Level

1+ years of sales experience

Benefits

27 vacation days, plus one extra day for each year of tenure (up to 32).
Five additional paid days off and a €500 HomeToGo booking credit for 5th anniversary.
Monthly subsidy for the Deutschland-Ticket.
Tax-advantaged bike leasing via salary conversion.
Mentorship program.
Lingoda German classes.
Professional development opportunities.
Clear pathways for growth based on performance.
Team events.
Dog-friendly office.
Social clubs.
New joiner buddy lunches.
Mental health support.
Wellhub (Gympass) contribution.
Corporate discounts and exclusive offers through FutureBens and Corporate Benefits.

About the Company

Smoobu is a fast-growing startup in the vacation rental industry, a subsidiary of HomeToGo Group.
Smoobu’s SaaS solution empowers private hosts to manage over 100,000 properties across more than 110 countries.
Smoobu runs as an independent enterprise within the HomeToGo Group, ensuring its startup spirit and growth potential remain at the forefront.
Our top priority is to assist hosts in efficiently managing and growing their businesses simultaneously.
Smoobu’s success is attributed to our dynamic, ambitious, and international team, dedicated to exceeding our customers’ expectations through expert advice and action.
We celebrate diversity and operate in a truly global environment, embracing the challenges and opportunities that come with it.
Join us on this exciting journey to transform the vacation rental industry!

Equal Opportunity

Smoobu is an Equal Opportunity Employer, committed to hiring and nurturing exceptional talent, representing various backgrounds, perspectives and skills.
We are authentically candid and open-minded, fostering a safe environment for diverse opinions.
Our hiring decisions are based on qualifications, merit and business needs.
We do not discriminate against race, ethnic origin, gender, sexual orientation, religion, political, ideological or religious views, disability or age.
We are committed to creating and maintaining a workforce of equality and diversity at Smoobu and to provide opportunities to everyone.
We welcome your application even if you aren't completely confident that your experiences fit the job description criteria.