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About the Role

The Hot Lap Program Manager is responsible for the day-to-day leadership, execution, and continuous improvement of COTALAND’S premium Hot Lap program. This role oversees all operational aspects of the program, including fleet management, part inventory, vehicle maintenance, staffing, safety and event execution. This position serves as the onsite leader for all Hot Lap activities and is accountable for ensuring operations are executed safely, efficiently, and at the highest standard.

Responsibilities

Oversee all daily operations of the Hot Lap program.
Develop and execute operational plans that ensure a safe, efficient, and premium guest experience.
Continuously evaluate and improve program procedures, workflows, and operating standards.
Maintain readiness of the program for daily operations, special events, and private experiences.
Manage the complete inventory of program vehicles.
Coordinate daily maintenance, repairs, inspections, fueling, tire management, and detailing as well as spare part inventory directly with dealer/OEM.
Work closely with mechanics and vendors to maximize fleet availability and reliability.
Recruit, schedule, train, and supervise drivers, mechanics, and support staff.
Ensure staffing levels appropriately support daily operations, evenings, weekends, holidays, and special events.
Foster a culture centered on professionalism, safety, accountability, and exceptional hospitality.
Champion a world-class guest experience from arrival through departure.
Ensure guests receive professional communication, seamless logistics, and memorable on-track experiences.
Resolve guest concerns quickly while maintaining the highest service standards in conjunction with COTALAND leadership team members.
Ensure compliance with all COTA track safety standards and operating procedures.
Conduct daily safety briefings with staff and drivers.
Monitor track conditions, weather, vehicle readiness, and operational risks.
Maintain all required operational documentation and safety records including thorough incident reporting.
Maintain accountability for all program equipment, radios, helmets, driver gear, uniforms, tools, and operational assets.
Monitor inventory levels and coordinate purchasing of supplies and replacement equipment.
Assist with development and tracking of annual budgeting and expense management.

Requirements

5+ years of experience in motorsports operations, event operations, fleet management, hospitality, or related field.
Previous leadership or program management experience preferred.
Strong understanding of motorsports operations and vehicle safety.
Excellent organizational and project management skills.
Ability to lead teams in a fast-paced, high-pressure environment.
Exceptional customer service and communication skills.
Experience managing budgets, inventories, and operational schedules.
Comfortable working evenings, weekends, holidays, and extended event hours.
Valid driver's license with a clean driving record.
Performance driving experience or motorsports competition experience.
Experience working at racetracks or motorsports facilities.
Emergency response or safety management experience.
Mechanical aptitude or experience working with high-performance vehicles.
First Aid, CPR, or emergency response certifications.

Skills

Motorsports operations
Event operations
Fleet management
Hospitality
Leadership
Program management
Organizational skills
Project management
Team leadership
Customer service
Communication skills
Budget management
Inventory management
Operational scheduling
Performance driving
Motorsports competition
Racetrack operations
Motorsports facility operations
Emergency response
Safety management
Mechanical aptitude
High-performance vehicle knowledge
First Aid
CPR

Location

Austin, TX

Work Type

Onsite

Experience Level

5+ years of experience
Previous leadership or program management experience preferred

About the Company

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX.
The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.
COTALAND is an amusement park with over 30 attractions and experiences, including first-of-their-kind roller coasters.